CONNIE V.
Delivery right on time
Delivery right on time. What a great USPS rep who made the delivery.

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.
Narvar (narvar.com) has 64 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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CONNIE V.
Delivery right on time. What a great USPS rep who made the delivery.
Vipul C.
Great experience for returns from customer. So easy for customer to returns on website without calling customer service. Easy for retailers and ecommerce as can use time to expand business instead of helping customer return goods. So transparent and easy. Thank you Narvar.
Edwin
I am an employee from the company that uses Narvar for returns, and me and all the staff are so happy from we have Narvar Just the workload decreased positively, it's like having another staff supporting the returns, our company receive return from EU Switzerland and the Uk, and thanks Narvar we have now more time todedocate to I proving other aspects of our department.
Sean P.
Most importantly, with our partnership with Narvar, we are able to delight more of our customers with unified tracking and delivery notifications. Next, the teams at Narvar are an extension of our company and have been invaluable at each stage from selecting services with the sales team, integrating with the implementation team, and ongoing partnership with a dedicated support team. Narvar is in a challenging position that customers don't always understand or care to understand, but in working with Narvar for the last couple of years, I can safely say Narvar is rarely the issue.
Jennifer
Good service and amazing platform! I had a good experience using Narvar for returns, so an intuitive app and easy to connect to our System. The customer suponer provided was good kind and useful to solve all doubts that we had in the implementation stage!
Thomas D.
Our company has been using Narvar's shipping notification service for years but recently began work to integrate more deeply and add return tracking and servicing. The Narvar team is responsive, helpful, and well-versed in their product and industry! While my team and I haven't had any issues with the platform or the team as of this review, and I feel confident from our interactions that any problems that arise will be resolved quickly! Narvar allows our customers to track both shipped goods and (soon!) their returns. While the shipping tool has been top-notch, the returns management piece is what we are the most excited about. This service will allow our customers to self-serve and know their return status at every step (reducing their need to call, chat or email). This is a win-win!
Edwin K.
Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.
Stephyrizechan
My experience with Narvar has been great so far. They have an intuitive platform that provides useful information for all its users. Narvar keeps you informed in real time of the status and location of the returns, which gives a feeling of confidence and autonomy.