Anon
Unable to remove page regarding…
Unable to remove page regarding delivery from the laptop and it keeps reappearing. Did not consent to Narvar having access to my laptop.

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.
Narvar (narvar.com) has 64 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Anon
Unable to remove page regarding delivery from the laptop and it keeps reappearing. Did not consent to Narvar having access to my laptop.
Kathryn
Navarre delivery service simply sucks. I cannot say I have ever had such a horrible experience having a product delivered. I will never use this service again !
Response from NarvarMay 1, 2023
Hi! Thank you for your review. Narvar isn't an actual provider of delivery services. We're a B2B technology solution used by retailers to provide branded order tracking. If you experienced any issues related to your delivery, please reach out to the retailer you ordered your package from or the carrier who delivered it directly. Thank you!
LASSE
Narvar truly sucks. It failed to load the QR code for drop off at the parcel store so I am now unable to drop off the package without printing the shipping label myself.
Mrs Alice C.
Very slow delivery of a package that should have arrived 4 days earlier and kept being pushed back for no apparent reason
Response from NarvarMay 1, 2023
Hi! Thank you for your review. Narvar isn't an actual provider of delivery services. We're a B2B technology solution used by retailers to provide branded order tracking. If you experienced any issues related to your delivery, please reach out to the retailer you ordered your package from or the carrier who delivered it directly. Thank you!
Carlos
All I can do is describe my experience. Every few years I get a cold sore above my lip. I've had this issue since childhood. When I travel overseas, I usually buy a tube of Acyclovir Topical to keep on hand. If I catch the start of the cold sore, I can usually prevent a full break out. Because of COVID, my supply was well beyond it's expiration. Instead of cream, I requested a prescription for Valacyclovir tablets. I thought I give it a try instead of the cream. I went through the online interview and provided my insurance information. It took several days to approve the prescription, then another few days to be informed I had a co-pay, and another few days before they shipped the prescription. In total, 11 days and I'm still waiting. In the meantime, the cold sore came and went. Other online services have been far more responsive, often receiving a prescription within hours.
Response from NarvarMay 1, 2023
Hi! Thank you for your review. We're sorry this happened to you. Narvar isn't an actual provider of delivery services. We're a B2B technology solution used by retailers to provide branded order tracking. Narvar is not a carrier or logistics provider. If you experienced any issues related to your delivery, please reach out to the retailer you ordered your package from or the carrier who delivered it directly. Thank you!
James
I received an email from a supplier with ".narvar.com" added as the email's sender and decided to check it out. Tried the site itself (narvar.com) and got to a web page that said, "Forbidden" and that there is nothing else on that web page was confirmed by viewing the web page source. Clicked your link for Narvar with the same result. These are the facts. I choose to leave any suppositions, theories, conclusions, etc to be derived by the reader. Added: There was a request for further information, but the information requested was not about the experience, but was for further personal information which I declined to supply as I do not wish to compromise my relationship with my supplier. As I said previously, it was a simple attempt to access further information directly from the Narvar website. I am not the person that contracted with them for services. I was just supplying a bit of information that could be confirmed by anyone by trying to access the Narvar website.
jpluttme
Narvar tracking stinks. Why companies use this company rather than simply providing a tracking number from the carrier is beyond me. It's often much easier and more informative to track your packages the latter way.
walter
Ordering from online companies is risky. I have placed three to four orders during the last week and none on the orders handled by Narvar arrived. All have been tagged as delivered but not to me, the one who ordered them. This has been an ongoing problem with Narvar since it raised its ugly head. If I was forewarned that Narvar was going to be used I would cancel the order immediately. I tried to find an answer to my dilemma - but nobody takes responsibility so I cannot retract my claim against seller, NARVAR, shipping company. So here it remains. Response from NAVAR: Thanks for reaching out to Narvar support. Narvar works with companies to provide a tracking page. Narvar does not have any order information and Narvar does not deliver the products. You will need to reach out to either the company you purchased from or you can reach out to the carrier who is delivering your package. Best, Lisa
Response from NarvarOct 26, 2020
Hi Walter - we're sorry to hear you've had such a bad online shopping experience! We're not a delivery service, but work with retailers and carriers to provide you with the most updated status on your packages in an easy-to-understand format. If your packages have gone missing or were mis-delivered, please contact the carrier so they can help you. If you suspect this is a communication issue across multiple different retailers and carriers (e.g. we're telling you it's been delivered though it's still in transit, and potentially the package has shown up later...or not), please provide a couple of the tracking URLs to us at [email protected] so we can look into it and see what's going on there. Thank you!