NaplesboutiqueReviews of naplesboutique.us

I received very badly fitting clothes with sizing that was all over the place. I immediately requested a return. When I followed the return process I never heard anything back. When I followed up with them they responded that I could not be refunded because I was outside of their 30 day return policy. They only responded to me once I was out of the window.

Absolutely awful quality! They would not let me return the dresses for a refund either. In the end, they offered me 20% from what I paid. So I ended up wasting around $100 dollars on dresses that are made of the same material Walmart makes their cheap kids costumes with. I’ve bought several budget dresses from Amazon, shein and other places and these were by far the worst quality I’ve ever received. They aren’t worth $5 a piece, let alone the prices they’re selling them for. Do yourself a favor and stay far away.

This company portrays to be in Naples Florida but in fact they are in China. Took forever to get my 4 items and when I received them 3 out of the 4 you could tell had been returned previous as they were all balled up. The quality is terrible, doesnt look anything like the pictures and I have been going back and forth as they try to negotiate keeping 80% of my money and giving me 20% and I can keep the junk product. They said I can fill out a form and then ship the product back to this address!!! Recipient Name: Mr. Wang Room 202, 2nd Floor, Building 6 Huanle Smart Industrial Park No. 16 Exihutian Road, Pinghu Street Longgang District, Shenzhen, Guangdong Tel: +86 185 8841 4149 Post Code : 518511 Like what the heck. Then said it would take a month to get a refund as they wouldnt refund until they received the product! Whatever you do DONT BUY ANYTHING FROM THEM!!!

Bought an item in my size XL however when I got the dress it was 5 sizes to small. I no longer need the item and followed their return policy and they refuse to give me my money back and website doesn't offer a return address. You have to go through customer service via email have been discussing my situation and they are refusing to credit me. Horrible customer service and company to help a customer especially if I followed everything in their return and refund pilicy

They don't tell you the clothing is actually shipping from China. You are responsible for shipping cost back which is unreasonable. The quality of the dress I purchased was absolutely awful. Very sheer and flimsy. They offered me $15 back on an $80 dress to keep it rather than pay shipping cost. Ridiculous. Don't risk the purchase.

SCAMMERS!!! I spend $75 on a dress and the one that arrived looked like a cheap knockoff from temu. DO NOT BUY from this website. After I sent emails asking for a refund they would only offer a 10% refund and a 20% off coupon. What a JOKE!!

Awful at communicating. I was trying to return something on the first day that it arrived and was going back and forth for a week and then they did not reply for about 8 days. Try to offer discounts to keep buying and you will have to pay for shipping that from the US is around $20 so you are almost half way down the refund. Quality is not great either.

Worst experience. I would never purchase from them again. They promise free returns, no questions asked within 30 days. However, it's not true. I had to ask 4 times via email to return the product--I do NOT want to keep it and get a 20% off discount code... The fit is also terrible. I got a small and it fits like a Large. And I can be a small or medium depending on the clothing item. I also can't return it now without paying for shipping to China. The entire experience was a scam. Stay away