Crx
Naps Always Comes Through
Naps always delivers. There is plenty of solid products & even better customer service. Anytime I've had any issues with products, they've made it right in a timely manor.
Napgear is listed under Personal Care.
Napgear (napgear.org) has 40 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
40 approved reviews, newest moderated first
Crx
Naps always delivers. There is plenty of solid products & even better customer service. Anytime I've had any issues with products, they've made it right in a timely manor.
Daniil G.
Extremely reliable. These guys have been around forever and I’ve never had or heard of any bad experiences. Highly recommend.
Robert M.
Very legit…,until a couple months ago. Money gone, no correspondence, unable to login, etc. Too bad.
adam S.
Used to be a great company, I spent thousands of dollars over many years but recently they’ve fell off. They straight up took my money and didn’t ship my package after 10 days. Support had told me “upper management” is looking into it for days now. Nothing has changed. Naps used to be legit but now should be avoided at all costs. At least the sketchy dude on the corner will actually give you what you paid for. Scummy.
Twin T.
If you want to warn others and share your experience about what happened with your shipping, the affiliate program, and being blocked after spending thousands over the years, official on-site review sections won't publish it because companies filter out negative feedback. Instead, you can let people know by posting on independent bodybuilding forums, review aggregate sites, and community watchdog boards where companies cannot censor user experiences: Where to Let People Know * Reddit Communities: Subreddits focused on fitness, bodybuilding, and supplement discussions (such as r/workout or other related physique and gear subreddits) frequently feature public user warnings, vendor reliability discussions, and posts tracking problems with shipping, customer service runarounds, and account lockouts. * Independent Review & Watchdog Forums: Dedicated anabolic and fitness source-review boards (like Eroids or similar independent tracking directories) allow users to write detailed, uncensored reviews about vendor communication, affiliate disputes, and customer treatment. * Trustpilot / ResellerRatings: Public consumer review platforms where companies cannot easily delete profiles or silence bad experiences, making it a good place to document poor customer service and account retaliation. Draft for Your Review / Warning You can copy, paste, or adapt this text for any of the platforms above to share your exact story: > Warning: Terrible customer support, shady affiliate handling, and account blocking after loyal spending. > I have been lifting for years, make lifting my lifestyle, and have spent thousands and thousands of dollars across multiple sites over the years. I have never had an issue with any other company—until dealing with Napsgear. > * Shipping Issues & Runarounds: An order that was supposed to be US shipping took a full month to arrive. When I submitted tickets regarding the ridiculous delivery times, they took forever to answer and just gave me the constant runaround. > * Affiliate Program Nightmare: They offered a 40% incentive program for affiliate referrals. However, when my affiliate's first order only partially cleared, they left the remainder pending for two weeks. > * Account Retaliation: When I reached out to customer service to sort out the program and address the ongoing support delays, they completely erased my order history and blocked my account because they didn't want to honor their program terms. > Other sites I use have lightning-fast response times and treat high-spending loyal customers with respect. Napsgear’s refusal to honor their programs, combined with censoring or blocking customers who call out their delays, is disgusting. Save your money and use a company that actually values its customers. >
KTM
Scammers. They provide a tracking number, but the order never arrives. Customer service keeps delaying with no real solution. Stay away.
Jason S.
Outstanding Experience — Fast, Discreet, and Completely Hassle-Free I do not usually take the time to leave reviews, but NapsGear genuinely earned this one. From the moment I placed my order until the package arrived at my door, the entire process was smooth, professional, and much faster than I expected. I placed my order on the 12th, and they confirmed receipt of my payment on the 15th. My order was shipped on the 17th, and I received it on the 20th. That is only eight days from placing the order to having it delivered to my doorstep, including a weekend. The speed and efficiency were genuinely impressive. Communication throughout the process was clear, and I was kept informed as the order moved through each stage. I never felt uncertain about what was happening or whether the order was being handled properly. The packaging was excellent as well. It was very discreet, secure, and professionally packed, with nothing on the outside drawing unnecessary attention. Everything inside arrived exactly as expected and in good condition. It was obvious that care had been taken to protect the order during transit. What stood out most was how easy and hassle-free the entire experience was. Ordering was straightforward, payment was processed without unnecessary complications, shipping moved quickly, and delivery was completed much sooner than I anticipated. For anyone who is hesitant or sitting on the fence, I can only speak from my own experience, but mine was extremely positive. NapsGear proved to be reliable, responsive, efficient, and professional from beginning to end. I was so satisfied with the experience that I have already placed two additional orders with them. That probably says more than anything else I could write. Based on my experience, NapsGear has earned my repeat business. Excellent service, fast shipping, discreet packaging, clear communication, and a completely smooth transaction. Highly recommended based on my experience.
Jeremy B.
Just had another stellar experience with Napsgear. I had some store credit so I decided to buy something I'd had my eyes on for a while but didn't want to pull the trigger on. I found a great deal on a sample pack and used the credit, then sat back and expected a decent wait, since it was coming from overseas. Imagine my surprise when it showed up less than two weeks later! It was nicely packaged, clearly labeled, and exactly what I ordered. Thanks Napsgear for another excellent experience!