Brian
I went to NAPA in Hinton
I went to NAPA in Hinton, Alberta for a simple auto part. It seemed that they didn't know there was two different parts for the same thing. They kept trying to give me the part that didn't fit even after I explained there is two different parts. I ended up buying a whole new system with them being very rude to their costumers, after not knowing what they were talking about.They are the most arrogant people that I have ever met when dealing with auto parts. There return policy sucked big time, because the parts were in transit and the invoice was lost they wouldn't submit a refund on a expensive purchase. All they had to do was look at the credit card charges to see that the parts were paid for by us. Every time I try to buy parts from them, they screw me around. I give up trying to talk to them and explain anything to them. They do not listen to mechanics or anybody. If you want better service, go to Pat's Auto. I have finally gave up with NAPA. I'd rather go to Canadian Tire, and that's bad.