Cecilia K.
I love your products but this last…
I love your products but this last shipment, the bug spray was leaked (can smell it before opening the box) and even though I had written an email, I had not heard back.
Response from Nantucket SpiderAug 3, 2022
Hi Cecilia, Thank you for reaching out to us! I am so sorry to hear that your bottle experienced damage along the way to you. The heat wave over the past couple of weeks has been a bit rough on our products as it can cause them to boil and leak if they are sitting in a hot truck for too long - it looks like that is what happened here! We have had your order re-sent out to you. I am so sorry for the inconvenience and I really appreciate your patience with this. Thank you for reaching out to us as we always want to make things right! Kind regards, Raymond


