Kenneth D.
I experienced continuous feedback…
I experienced continuous feedback (constant squealing directly in my ears) with my Nano hearing aids. I have continuously attempted to adjust them by pressing the buttons on each one. They do not seem to be controllable. Nano has a talented group of marketing and on screen professionals. Even their on screen "chat room " professionals are very good at assisting potential customers, but I have not been able to find Nano's products helpful to improve my ability to hear by using them in my ears. It may be possible that they work for other people. I have visited Doctors in their offices many times, and one of them supplied a technologically advanced hearing aid (Oticon), which was superior to all others that I have experienced. I may describe Nano as a well run company for themselves as those who have had success with products, but I was not one of their success stories.
Response from Nano Hearing AidsDec 13, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team