Nano Hearing AidsReviews of nanohearingaids.com

I decided to try these because of the constant barrage of commercials and the price. Got them, put them in and noticed right away that they were far inferior to what they describe on TV. For a while there was so much feedback I thought I was at a JIMMY HENDRIX concert. I decided to return them. I waited for a label which never came. Then I paid for the return myself. After waiting a while,i'm told "you're not getting a refund because the left one is broken.." Well ,fact of the matter is it was not broken when I sent it back. FURTHERMORE, there are 0 directions on removing and replacing the dome to fit correctly. SO as it stands not only do they SUCK it seems I'm also getting beat out of the 200 something dollars this junk cost me. RUN FAR AWAY from this CRAP!! NOT WORTH A NICKEL,NEVERMIND 200. It's a scam of utmost proportions. Unless you like feedback screeching in your ear.

Would have told you good things only 6 months ago about Nano (had used for a year already)but they changed hearing aid to charging only(no batteries) At first thought could work with that but it is too easy to over charge hearing aids! There is no shut off once fully charged so you cannot leave it to charge overnight! When you get up got to do that really early morning for them to be ready for you. Or if Saturday, if you forget to take them off charger they are messed up. So $1000 for 2 devices down drain. Forcing ppl to not have a choice to use batteries still when you don't have your charging system perfected was a mistake Nano!

Poor customer service. Waited on the phone over an hour and never did talk to anyone. Called again got a recording to leave name and number. It has been a week and no contact from this company. This is supposed to be a family owned company that cares about its customers. Really! Will not buy from Nano again. Beware.

Purchased nano hearing aid in Jan 2922 w elite protection plan. In July of 2022 right hearing aid became damaged After after following Nano’s exact return policy w approved return number, I sent damaged hearing aid back for replacement, and paid for postage . They sent me back a chargeable hearing aid instead of battery operated one I notified Nano again and again they sent the wrong hearing sid So I notified Nano again spending several hours with nano suppirt The second replacement was also the wrong hearing aid. Nano wants me to PAY FOR POSTAGE snd send them the hearing aids they sent me in error back to them and they will send the correct replacement. Since it was their error I’m not paying for postage for their mistake. All I want is a replacement for my damaged hearing aid nano was not cooperative and it was their error

Nano (the company) has been disappointing! I had one of my RX2000 hearing aids fail and it has been impossible to get this resolved. I have had over 40 email communications with the company and here I sit for over 2 months with only one hearing aid. The fact is, they sent me a replacement hearing aid and that aid has never worked. The original hearing aid failed within the first year and they blamed it on my maintenance.

Bought a set...Lasted 3 months..Followed instructions..Just qut working?...Called and E-mailed approx..8 times...Reset they said..To no avail...Send them back to be inspected.if they need repair..79.00..Plus shipping...Spoke with a Very rude man,John...Come to find out,they have an F rating with the BBB,and are NOT Fda approved..Also saw several Scam alerts...RIP-OFF of Seniors.

DO NOT BUY! Submitted review to Nano and was verified and they did not publish. They are not FDA approved and the company has red flags. Called to return. O m g! Tried to resell me 3 x and I said No, I want RMA number to return. It was like pulling teeth. Then they have all these “threats” for returning or no refund. RMA must be displayed on package, just write it on label, must be perfect upon arrival and you MUST send them tracking number. They say refund could be up to 45 days. Ridiculous. They are not in a foreign country. If you smell a rat, then it’s a —-!

We bought 2 sets for parents. The aid for the left ear of one of the sets didn't work at all, even after recharging. The parents didn't want the hearing aids, so we returned both sets. Nano claims we returned old and damaged hearing aids, IN BOTH BOXES!, and refuses to refund our $900! They sent us pictures of old, damaged devices. The serial numbers on the hearing aids don't match the serial numbers from our account! I don't know whether someone at FedEx or someone in their own receiving warehouse switched our new ones for old ones, but WE didn't do it. We filed a complaint with the credit card company, who has graciously refunded our money and it pursuing the case with Nano.