Nano Hearing Aids Reviews | Read Customer Reviews of nanohearingaids.com

Nano Hearing AidsReviews of nanohearingaids.com

3.63,535 reviews
Vision & Hearing
4225 EXECUTIVE SQ, STE 600, LA JOLLA, California

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Nano Hearing Aids

About Nano Hearing Aids

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs

Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: nanohearingaids.com
Website: nanohearingaids.com
Category: Vision & Hearing
Location: LA JOLLA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nano Hearing Aids reviews

3,535 approved reviews, newest moderated first

VietVet68
May 18, 2023
I am going to be calling you because I…
I am going to be calling you because I was having problem setting it up. I followed your directions and yet I don't think my hearing aid was turned on because I couldn't hear any hearing improvement. Thus the reason of my review.
Response from Nano Hearing AidsMay 25, 2023
Hello, I'm sorry about the trouble. Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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Robert P.
May 18, 2023
Pull string too short
Pull string too short, bad feedback
Response from Nano Hearing AidsMay 19, 2023
Hello, Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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Loren
May 18, 2023
terrible company, bad product, poor customer service
The sound was very tinny and background noise was amplified almost more than normal sounds one needs to hear. Impacts made a very loud sound. Then it quit working altogether and would not turn on. The company has a very cumbersome return process, which is not explained in their policies. They were not very helpfull. And they do not pay for the return shipping. My advice is to stay away from this product and from this company.
Response from Nano Hearing AidsMay 19, 2023
Hello, All returns claims are handled accordingly in all accordance with our Refunds Policy: https://nanohearingaids.com/pages/refunds-policy If you still need further assistance or to discuss more of this, please email our returns department at [email protected]. Thank you, Nano Support Team
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Hermetta A.
May 18, 2023
Getting to know your Nano Hearing Aid
I am sure that I am not using them properly. Will not secure in my ear canal properly, I hear me more than anything or anyone else. There is a lot of static in both ears, volume control is not convenient. The sound (when I do hear) is not clear at all. So right now they are just in my purse not being used properly.
Response from Nano Hearing AidsMay 25, 2023
Hello, It's very important to change the domes on your device due to the fact that most of the sound quality comes from the dome. The correct Volume and sufficient battery are also essential to establish a good quality of sound. If you're experiencing noises, echoes, squealing or feedback, we have provided some of the more common reasons below to help you troubleshoot your issue: 1. Check for ear wax 2. Check the fit 3. Speaker Placement 4. Hearing Aid damage If this doesn't help, please let us know. Our technicians are the best in the field of hearing aids and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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Ylee
May 18, 2023
Great customer service
The product was exactly as described, the user manual was written in clear, concise english. I contacted customer service and the response was quick, polite and followed up with a inquiry about the encounter. All good stuff.
Response from Nano Hearing AidsMay 19, 2023
We're so happy to hear that you've had a great experience! - Nano Support Team
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Tommye T.
May 18, 2023
This is a replacement pair
This is a replacement pair. The first set didn’t meet my needs and I was thrilled with the help I received from your support personal. They were thoughtful to listen and help with my struggles. We talked 2 to 3 times and the decision was made for a replacement.
Response from Nano Hearing AidsMay 18, 2023
We're glad your second pair is working well for you! Thank you for sharing! - Nano Support Team
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Ken M.
May 18, 2023
great
the instructions on how to use
Response from Nano Hearing AidsMay 19, 2023
Thanks for your feedback! Let us know if you have any questions about your hearings aids. - Nano Support Team
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Veronica H.
May 18, 2023
Feedback and issues with controlling…
Feedback and issues with controlling volume on Hearing Aids is difficult to get right with out piercing feedback.
Response from Nano Hearing AidsMay 25, 2023
Hello, It's very important to change the domes on your device due to the fact that most of the sound quality comes from the dome. The correct Volume and sufficient battery are also essential to establish a good quality of sound. Squealing or feedback can occur for many different reasons. We have provided some of the more common reasons below to help you troubleshoot your issue: 1. Check for ear wax: earwax build-up is a common cause of acoustical feedback. When a sound wave hits a solid block of earwax, that sound wave shatters, sending sound every which-away including back out the ear to get re-amplified by the hearing aid microphone. 2. Check the fit: A loose-fitting hearing aid allows amplified sound waves to escape the ear canal around the hearing aid, reach the mic and off we go again in a feedback loop. 3. Speaker Placement: If the direction of the receiver is off and pointing directly into the wall of the ear canal, it can cause the amplified sound to bounce back into the hearing aid and the whistling begins. 4. Hearing Aid damage: The sound tube may become damaged over time by aggressive cleaning, the mic may have gotten pushed in, or there could be a crack in the hearing aid casing. If this doesn't help, please let us know. Our technicians are the best in the field of hearing aids and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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