Cheryl J.
Very friendly
Very friendly people
Response from Nano Hearing AidsJun 22, 2023
Thank you so much, Cheryl.

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Cheryl J.
Very friendly people
Response from Nano Hearing AidsJun 22, 2023
Thank you so much, Cheryl.
Sue G.
They do not stop the surrounding sounds.
Response from Nano Hearing AidsJun 22, 2023
Hi Sue! To help you further, please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com.
Chester S.
I am a long-time user of hearing aids, beginning with the "expert" audiologists providing hearing aids "customized" to my personal hearing chart generated by their testing and then manufactured for me by their facilities . Then I switched to a set of Nano hearing aids and found them to be as effective or better than those previous devices and extremely simple to program and maintain myself. Call me a highly satisfied customer.
Response from Nano Hearing AidsJun 22, 2023
Hi Chester! We are so happy to hear that you are a satisfied customer. Thank you for your business and positive review.
Connie H.
Never received a RMA number to get a refund on the return. Nano too complicated for me. Just needed one the turned on and off. Not giving a RMA number was just a way to rip me off.
Response from Nano Hearing AidsJun 21, 2023
Hello Connie, All returns claims are handled accordingly in all accordance with our Refunds Policy: https://nanohearingaids.com/pages/refunds-policy If you still need further assistance or to discuss more of this, please email our returns department at [email protected] or call us at 619-738-2438. Thank you, Nano Support Team
Gregg C.
I needed longer tubes from aid to ear and you don’t offer them, all my other hearing aids did. This might make me send back. The hearing aids sit on top of my ears now 🤷♂️
Response from Nano Hearing AidsJun 21, 2023
Hello Greg, To help you further, please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
Phillip C.
Start off OK, the second day, the dome came off in my right ear. Had to go to a doctor to remove the dome. Then I'm still having problem with right side, it's chirping all the time. Then the left side will not hold charge for a eight hour day. Call for service and got transfer twice and was not able to get this issue taking care of. Just what to send them back to find the problem. Need a RMA for return please.
Response from Nano Hearing AidsJun 21, 2023
Hi Philip, To help you further, please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Sincerely, Nano Support Team
Gary T.
Not impressed so far. But trying to give them a chance
Response from Nano Hearing AidsJun 21, 2023
Hello Gary, Please be advised that it normally takes 21 days for the brain to get used to wearing hearing aids so all I ask is that you wear these every day for a few more days/weeks to ensure you really let your ears adjust. If there is anything else we can do to help, please contact us. We are here for you. 📧: [email protected] ☎️: 619-738-2438 Have a great day and stay healthy! Thank you, Nano Support Team
Victoria B.
I need to return 1st set NANO hearing aids as per telephone conversation. Do I need a return label or authorization from you?
Response from Nano Hearing AidsJun 21, 2023
Thank you for your feedback. Please reach out to our customer success team and we'll be glad to help with your returns. Call 619-738-2438 or email us at [email protected]. You can also try our Live chat at nanohearingaids.com