Steven G.
So far not impressed
I'm not a big fan of reading instruction manuals and trying to figure out something I've never used before but my hearing is so poor and the other aids so expensive I decided to give it my best shot. After several calls to customer service I finally got the hang of them. I think a call from customer service to walk me thru it would have kept me from getting aggravated and wanting to throw them away. I've finally got the basics ( how to turn them on, how to turn them off, best way to charge them and making settings) I'm wearing them for a few hours everyday (morning and evening. I'll give it my best shot but so far I can't say I'm not too thrilled with the performance. I may have to bite the bullet and buy the expensive ones.
Response from Nano Hearing AidsJul 14, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Should you have any additional questions or need further assistance with the operation of your hearing aids, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to ensuring you have a smooth experience with our products. - Nano Support Team