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Namebranddirect (namebranddirect.com) has 21 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
21 approved reviews, newest moderated first
Paul
I have recently made two purchases 2 phone handsets order arrived immediately as advertised my second order had a fulfillment issue. Which upon my notifying customer service was handled efficienty within minutes of there receiving my e-mail. LONG STORY SHORT product fulfillment and level of customer service one of the best I have experinced in a while
Patricia
On 3/6/22, I purchased a Panasonic handset to replace mine that Ive had for over 15yrs. It looked identical on the website to mine. When I rcvd it on 3/11, it was identical but it fit tighter in the base than my old one. I placed it in the base to charge all night & it didnt charge. I sent an email explaining the problem & asked if they had a base for the handset for sale and Paypal texted me the next day saying, they had completed the full refund and it would be in my bank in 2 days. Ive NEVER HAD SUCH A QUICK RESPONSE, & to my benefit. They got HORRIBLE Reviews but they were quick to get Paypal to give me a refund !
Scott R.
Like the other similar reviews, DO NOT buy from this company--they don't sell what they advertise! Rather than receive the remote you intentionally ordered, all they ship you is a universal remote.
Michael
This is where I tell you that Namebranddirect is a bunch of bait and switch, lying, false advertising, scumbags. I ordered a specific model replacement television remote, it's described and pictured as the actual television replacement remote. But after waiting an extra week for late delivery what I get is a trash universal remote. That I paid a measly $20 for, but one I could have gotten at a store down the road for half the price. Never buy from them, they are lying thieves.
Ebayskii B.
I just ordered a remote but for some reason they sending me the wrong one. I emailed them soon as I received the order number NO response I tried calling (which it says 7am-3pm) couldn’t get through at all so I emailed them again NO response then they come sending me a email saying they still sending the WRONG product so unprofessional smh I don’t think I’ll be ordering from them again