Patricia
They arent all bad !
On 3/6/22, I purchased a Panasonic handset to replace mine that Ive had for over 15yrs. It looked identical on the website to mine. When I rcvd it on 3/11, it was identical but it fit tighter in the base than my old one. I placed it in the base to charge all night & it didnt charge. I sent an email explaining the problem & asked if they had a base for the handset for sale and Paypal texted me the next day saying, they had completed the full refund and it would be in my bank in 2 days. Ive NEVER HAD SUCH A QUICK RESPONSE, & to my benefit. They got HORRIBLE Reviews but they were quick to get Paypal to give me a refund !