NamebranddirectReviews of namebranddirect.com

SCAM COMPANY DO NOT BOTHER WITH ANYTHING FROM THIS BS COMPANY

I ordered a CRT TV so that I could play old retro games. I couldn't switch to AV, so I needed to get a replacement remote. After searching one up, I found namebranddirect selling a replacement remote for my exact model of TV. I was super excited when it finally came, and then I looked at the remote. I was entirely different. It was a cheap and trashy universal remote. I looked through the sheet of all the remote models that it supports and found that my model wasn't there. I autosearched anyway and it could only change volume and change channels. It couldn't open the menu or do anything else. And FUN FACT, THE REMOTE THEY SENT HAS ENTIRELY DIFFERENT BUTTONS THAN THE IMAGE! Just complete F7CKING LIARS.

I ordered a remote control for an LG TV. I got an email telling me it was delivered. Not a damned thing at my door. And I see no phone number to call the seller.

SCAM WEBSITE!! DOES NOT ANSWER PHONE OR EMAILS! NEVER SENT TRACKING!

I ordered a remote for an older Magnovox DVD unit based on the model of the remote. They sent me a universal remote instead of the one I ordered which was specific for the TV. I tried calling over weeks during the hours of operation for assistence, and send an email to their email address listed for customer support and heard nothing back. I have initiated a return, but question if this company will credit my account back.

ordered an audio cable for bose headset, company sent fake tracking and never arrived. thank god i used paypal. paypal issued me a refund. Update, cable showed up 3 days later. Cable only has 1 channel so is basically worthless

The batteries are 3 times more than the other sites. I thought the parts were genuine manufacturer's parts. Unfortunately, they are cheap and low-quality substitutes. I tried on one of the batteries. The charge lasted 3 days with 57 minutes of phone calls.

Purchased a remote control that doesnot work. Called twice will not accept message, directed to e-mail concern to web site that is not answered. No customer service, avoid like the plague or covid!!! They suck.