NamebranddirectReviews of namebranddirect.com

Ordered Sony TV remote. Arrived timely. Remote works as advertised.

I ordered a Dust Bin For i-Robot Roomba 692 and got wrong Bin. Don't know why pic and part # of items shipped correct and had Model 692 on shipping label at bottom. I was told by Michell to return it for $29.00 full refund to my account, It would cost me $6.90 to send back. She sent me a return label on July8,2024 and I was given credit for wrong part that day. Tracking # said they would not get until Friday July 12,2024. I was not expecting credit until then. They did the right thing as this was no fault of mine. Bud Bedgood

I ordered the brush cage module for my rumba vacuum. Not only did I receive what I ordered in a timely manner, it also included a set of brushes; exceeding my expectations.

Buyers beware. Name brands direct is a scam. I ordered a Westinghouse remote that did not work. I sent a email that was listed but never got a response. I contacted my bank for them to investigate my claim. I was refunded my money. I just got a screwdriver and pried open the remote and guess what. It was just a shell with nothing inside. Please do not order from this website. It’s a SCAM!!!!

Replacement remote control arrived quickly and worked on my TV exactly as promised. Highly recommend.

I ordered an obscure Philips remote for an older model on Good Friday afternoon and the order got filled that evening and shipped from California the Monday after Easter and arrived in Michigan on Friday 4 days later with tracking updates daily from USPS. Remote was perfect was programmed already so very pleased with the service I got on my order.

Ordered 2 batteries. 1 worked but the other one didn’t. Customer was very professional and refunded the money for the one battery. Told me to properly dispose of the bad battery. I ordered another battery from them and lt arrived quickly. It works great. I had a very good experience with them and would use them again.

I have recently made two purchases 2 phone handsets order arrived immediately as advertised my second order had a fulfillment issue. Which upon my notifying customer service was handled efficienty within minutes of there receiving my e-mail. LONG STORY SHORT product fulfillment and level of customer service one of the best I have experinced in a while