Namco PoolsReviews of namcopool.com

I have not received my items nor has anyone responded to my few emails.

I am very upset with Wayne Namco has treated me I ordered my pool back in May and I have been asking them very nicely on different websites on different phone numbers where is my pool what is the status of my toe it was supposed to be here by the beginning of July it is now July and they have not returned one of my phone calls not one of my emails nothing

I was very disappointed with Namco Pool. I ordered a pool liner that was supposed to be in stock. Left an email 3 days after I ordered it. No response. Called several times one time I was told it would ship the next day. Called today 6/30 and was told it was out of stock. You have deposited my money and have had it now for a week. Just cancelled the order today.😤

I REGRET buying a pool at the Salem NH location. We purchased it may 3, pool was delivered 1 1/2 weeks after we were told. The contractor you guys use “piece of the beach” is terrible. They no call no showed today, I called there and they said they couldn’t install pools in the rain (wasn’t raining where i live) then she proceeded to tell me about how they installed two oval pools that morning, so apparently they can work in the rain in mass. Can’t get into touch with a soul at namco local or cooperate, and was blocked on Facebook messaging. Y’all have ruined our summer. SPEND THE EXTRA MONEY AND SHOP ELSEWHERE. My pool is still in boxes in my yard.

Tried to change order emailed called no answer terrible customer service. Stop blaming covid

As someone who has bought countless online products I found your customer service to be BY FAR the worst. There was a mix up with my order and despite countless phone calls to your "customer service line" the 1-2 people that staff that line were never available to answer the phone. If I could get back 10% of the time I was placed on hold I feel the quality of my life would increase 10 fold.

I ordered a Maui pool liner which was the only one that didn't say out of stock on 6/19/2020. You took my money right out of my account then my wife calls today,6/25/2020, and was told "sorry that's out of stock". If it was out of stock, my money should have never been taken and your website should have noted that. Now because of false hopes my family and I will not be able to enjoy the July 4th weekend as well as the rest of the summer. Thanks for ruining it. Dan Johnson

No one answer my calls or email, no customer services , so disappointed