Na HokuNā Hōkū, Hawaiian for "Stars", were once used by voyaging Polynesians as guides on their journeys throughout the Pacific. Today, Na Hoku is your guide to the essence of Hawaiian and Island Lifestyle, captured in our thoughtfully designed and meticulously crafted collection of beautiful fine jewelry that embodies the true spirit of Aloha.Each piece reflects the timeless beauty, vibrant energy and cultural pride of Hawai‘i, making it more than jewelry — it is a personal connection to the islands.
Na Hoku (nahoku.com) has 16 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Audrey G.
I ordered my beautiful necklace online. It was easy and I received it in a timely manner. Communications during the process was excellent. My necklace was delivered as expected and it met every expectation. It is beautiful and I love it!
Connie E.
While everything could be perfect the first time, it is sometimes more valuable to know how a retailer handles a return or exchange. In this case, Na Hoku was amazing! I didn't feel the pearl earrings I ordered were matched as well as they should, and I wanted them to better match the necklace I bought from Na Hoku. Na Hoku came through, sending photos of two pearl pair options for me to choose from. The earrings came today and I could not be happier :)!!
Response from Na HokuAug 19, 2026
Mahalo for sharing this with us! Pearls are wonderfully individual, and finding a beautiful match is all in the details. We are pleased our team could personally select a few options for you and help you find the pair that complemented your necklace beautifully. Thank you for your trust in Na Hoku and for letting us be part of your jewelry journey! Aloha, Na Hoku – Hawaii’s Finest Jewelers Since 1924
Jason, Padre Island, T.
I ordered the 18K Gold and Silver Mother and 2 Keiki Honu Pendant for my wife for our anniversary. It was a smooth ordering process with quick delivery to Texas. I got it in 3 days and was able to give it to her the next day on our Anniversary. She absolutely loved it and it was a perfect match to a Koa and Abilone bracelet she purchased when we lived in Kailua 10 years ago. Definitely going to be ordering additional pieces in the future.
Response from Na HokuAug 19, 2026
Thank you so much for sharing your wonderful anniversary story! We are happy that your order arrived quickly and in time for your special day. It means so much to be part of meaningful moments like your anniversary. Mahalo for choosing Na Hoku, and we look forward to helping you find more special pieces in the future. Aloha, Na Hoku – Hawaii’s Finest Jewelers Since 1924
Barbara Jean M.
The jewelry I purchased was not exactly what I expected. I had questions regarding a cuff bracelet advertised as sterling silver. It did not appear to be 100% sterling silver as it was not at all malleable. I contacted customer service via email, and they not quick in their response. I knew that I had 21 days from purchase to return the jewelry. I attempted to call customer service. Several times my call did not go through, and several times it ended abruptly. I finally got through to voicemail. It took someone 4 days to return my call. Therefore, I returned the merchandise via FedEx.
Response from Na HokuAug 18, 2026
Mahalo for taking the time to share your feedback. We are glad we were able to assist with your return. We hope that future experiences with Na Hoku reflect the aloha spirit we strive to share with every guest. Aloha, Na Hoku – Hawaii’s Finest Jewelers Since 1924
Michele H.
The earrings are beautiful. The backings are extremely tight and difficult to slide onto the posts though. I appreciate them being secure but this is a little too much! Service and delivery were extremely quick and impressive.
Response from Na HokuAug 18, 2026
We trust that the Wave Stud Earrings look absolutely stunning! We appreciate your feedback and welcome you to reach out directly to Na Hoku Customer Service at 1-800-260-3912 or [email protected] to discuss potential options for your backings. Aloha, Na Hoku – Hawaii’s Finest Jewelers Since 1924
Duane W.
I’m not sure which order this is a review for. I had two orders, and the first order was delayed during shipment by the delivery company. Na Hoku shipped the second order free of charge even though the previous delivery was no fault of their own. As always, the pieces ordered were absolutely beautiful. I have purchased several pieces of jewelry from them over the course of the last 20+ years and they always been awesome and wear well with time. I will definitely be ordering from them again. Service, quality, and designs are absolutely wonderful.
Response from Na HokuAug 18, 2026
Mahalo for being a longtime Na Hoku customer! We are delighted to hear that you have continued to enjoy your jewelry over the years and that our team was able to assist with your recent order when your first shipment was delayed. We look forward to helping you find your next favorite piece. Aloha, Na Hoku – Hawaii’s Finest Jewelers Since 1924
Crisafulli S.
I purchased a bracelet for my wife for a surprise special occasion on July 16, 2026. The bracelet arrived by Fed Ex on 7/21/26. After I received the bracelet I made several calls to customer service and left voicemails and requested a call back. I missed one call back and called again with no response. We left for a 2 week Aruba vacation on 7/24/26. I present the bracelet to my wife during a 2 week vacation in Aruba on August 1, 2026. She didn't like the bracelet and want me to return the bracelet for a full refund. We arrived home from Aruba on August 7, 2026 and I sent the bracelet back via Fed Ex for a return on August 8, 2026. The bracelet was received by Na Noku on August 14, 2026. I made 2 more calls to customer service and has received no response. As of today, August 17, I haven't received a response. I am very disappointed with Na Hoku service. I will try again today to call Customer Service.
Response from Na HokuAug 18, 2026
We are sorry to hear about your experience and understand you were eager to receive an update regarding your return. Your package was received by Na Hoku on Friday, August 14. Please note that our Customer Service team is closed on weekends, and we responded on Monday, August 17, via the email address provided on your order, confirming that your refund will be processed in accordance with Na Hoku’s refund and exchange policy. Refunds are issued to the original form of payment, with processing times varying depending on the payment method and financial institution. We appreciate your patience as we complete your refund and welcome you to contact Na Hoku Customer Service at 1-800-260-3912 or [email protected] Aloha, Na Hoku – Hawaii’s Finest Jewelers Since 1924
DP
The piece was exactly as advertised and we are impressed by the quality of the necklace. We would not hestitate to purchase again from Na Hoku.
Response from Na HokuAug 18, 2026
We are glad to hear that our jewelry has met your expectations! We look forward to welcoming you back to Na Hoku. Aloha, Na Hoku – Hawaii’s Finest Jewelers Since 1924
