NAADAMReviews of naadam.co

Don’t expect your order anytime soon. When ordering they say it will be shipped in 3-5 days. It’s been 3 weeks and still nothing. If you order from these people your expectations should be very low.

Do not buy from this company. I purchased a sweater during the Cyber sale and was unaware there would be no refund or exchange possible. I paid $100+ and now have a sweater that is way too small for me. I reached out to customer service and they would not let me exchange this sweater.

I wish I'd thought to read reviews first! They were on GMA and I've had good experiences with GMA. This is the first *very bad* one. I asked if I could return the sweater, they said yes. The email said 3-5 days once they receive the sweater. What isn't clear at first is it's not a full refund -- they charge you again for shipping and handling which they tell you once there's a tracking number, and what's also not said up front is the refund just doesn't show up. They've had the sweater for 2 1/2 weeks now. I think I did get a truthful email from someone, maybe by accident, saying the sweater will sit in the warehouse for 15 days and after that it might take 10 days for them to initiate a refund and after that it takes up to 7 days for the refund to go through. None of this makes sense, tho. I mean, do they have soooo many returns they can't handle them? what is going on? After that, I kept getting stock replies of 'we're reaching out' (where?) 'check your spam email' (what? the money gets sent to a bank.) 'it takes up to 7 days to see a refund' (well, we're past that.) it's a runaround, which is sad, because it seemed like this was an ethical company.

i would give zero stars if i could, I bought a sweater on nadam, that did not work out. The total cost was $136 they charged me $22 or 15% of the total for shipping and handling to return it. Total ripoff, never again will I shop with a company that shamelessly hustles people out of their money.

Wow!! Very dissapointed! I thought I was the only one. I googled Naadam shipping and came across these reviews. They are all accurate!! No shipping, no response from customer care!

I placed a big order for their Christmas Grinch sweaters in November. I thought they would make excellent Christmas gifts. The company states that orders will be shipped within 3 to 5 days. They even hit you with a "shipping insurance fee," which is useless if your order never ships. It is now 16 days later, my order hasn't shipped, and judging from other reviews, I will not get these sweaters by Christmas, if ever! Their "customer service" does not exist. You will never hear from them. I can't believe I got scammed! BUYERS BEWARE! DO NOT BUY FROM THIS COMPANY!!!!

Do not order. There is not a customer service department. Scam!

The customer service is non-existent, there is no way to contact anyone by phone or email. I placed an order a week ago that hasn't shipped, no idea when it will ship and cannot get in touch with anyone to find out. Placed a second order and have the same issue with shipping and arrival times. They certainly know how to send emails since they spam me about 10 times a day, but they don't want anyone getting in touch with them. Dead end trying to get any service.