NAADAMReviews of naadam.co

Their customer care is extremely poor. They mailed a package of mine to the wrong address and refused to help pay me back for their error. Never again will I shop with them.

Naadam.co is not trustworthy. I am glad I bought nothing because of what happened to me, I could not trust them right away. As soon as I went on their website, a message popped up saying "Get 10% Off on your first order". So, I signed up. This form that popped up wanted my name, email, and phone number. I gave everything. The form DID NOT say it excludes sale or some items. I got a code to apply for a 10% discount. But when I went to place my order warning showed up saying the code is not valid for this item! I tried to contact the company, but they kept saying that the item I wanted was on sale and not qualified for the discount. They would not clarify about the 10% off for the first order. This information they should provide BEFORE the form is filled up. I cannot trust them. And now I read the reviews of Naadam.Co is 75% BAD. I am glad I did not buy that item. Hemu Aggarwal

MADE IN CHINA. NAADAM sweaters are MADE IN CHINA. You believed thier products made in Mongolia right? Wrong! the sweater i got is soft BUT shad and get to your nose. If you want to return an item you will be charged a fee kind of penalty and they are not transparent about it kind of creepy company right?

Paid for a very expensive pair of cashmere gloves. They arrived with a hole in them. Went to the website to process a return and found out that the company plans to charge me almost 13 dollars for returning a defective item. Will never shop with them again and will tell everyone I know to avoid this place like the plague.

I’ve been trying to follow up on a lost package for six weeks with them. I finally heard back from them “Unfortunately, we are not able to process a reshipment due to the items being out of stock.” But when I checked the stock on the website and requested the replacement in a different color, I got complete radio silence. I ended up on this site because it’s been so long trying to deal with this, I was trying to check if they were even a real company and whether I should be worried that I used my credit card. I will never buy from them again.

a ripoff PLEASE AVOID! Naadam is a sustainable fashion company that claim to have sustainable supply chain practices. My experience purchasing with them don't reflect any of these noble values on the customer side. It has been a very unpleasant experience ordering from them, from sales coupons that don't work at checkout, to lack of transparency with the delivery fees to charging almost 50$ "restocking fees" if you decide to return an item! not to mention rude customer service! their lack of honestly and transparency makes me doubt how sustainable their practices are! if they treat their suppliers the same way they treat their customers then probably not!