NAADAMReviews of naadam.co

The cashmere $75, now $98, is soft with a good fit. However, after wearing it just a few times the sweater pilled badly. In addition to the one I tried, I bought two sweaters as Christmas presents during a sale. The tags were still on, because it was beyond 30 days, they would not take a return. Be careful of three things: Sweaters pill 30 days to return Inflexible Customer Service, email only

When i read other people review, they say it is bad, How I can have the courage to buy this product, i was ready to buy one double xl cashmere sweater but afraid to buy. Manmohan Lal

They are bad! Total fraud, told me the package was delivered, I could’t track it, wrote their customer service, not responsive, no replacement, just nothing and no response, no refund, don’t buy from them

Don’t give up, folks! If you’ve been mistreated by this awful, (and completely devoid of customer service) company, take it up with your bank card. Tried to return a full price, never worn, tags intact, but wrong size sweater; got no email response after many attempts & no phone number for customer service. Naadam website states “returns/exchanges accepted within 30 days.” But website wouldn’t allow the return. Sent it back anyway, well within 30 day period. Documented everything including proof of return delivery. No response from Naadam ever. Finally opened a billing dispute, which was resolved in my favor by credit card company (Chase Visa) albeit after 4 months. Sad thing is, I’d been a happy customer—bought 6-7 garments & loved every one. Naadam lost me as a customer forever with this terrible experience.

Une honte !! Les gens ne savent pas comment sont fabriqués les produits NAADAM cachemire et ils vont l'apprendre ! Les animaux qui sont exploités pour la fabrication de vos produits cachemires sont maltraités, et quand ils ne sont plus rentables / qu'ils ne fournissent plus assez de laine, ils sont tués : assommés à coups de marteau sur la tête entre leurs cornes, puis égorgées directement et bien souvent encore vivants ! Inadmissible de voir ce genre de pratique en 2023 ! Je souhaite informer votre clientèle et celle qui pourrait le devenir ! Ces pratiques sont actuellement dénoncées sur les réseaux sociaux, avec vidéos à l'appui de ce que vos fournisseurs font endurer à ces animaux (d'ailleurs depuis ces dénonciations, vous avez vous-même bloqué les commentaires sur vos publications instagram.. On imagine très bien pourquoi....).

Can not even give one star. Sweater was made so poorly the inside threads were showing on the outside. Senbt sweater back, but could never get the approval to send it back, after numerous emails. Sent sweater back and informed them ..no answer. Theytold Citibank and said they didnt get it. I lost my receipt and am out $91.00 plus postage of 21.00. Reporting them to BBB.!

Terrible customer service and return policies.

I've ordered from naadam multiple times. Typically the wait for delivery never bothered me. This time it's ridiculous. Waited for the end of season sale and promptly placed my order: 2 coats and a dress. 10 days later, I ask for the status and I'm told 1 of the items is out of stock and I'll be refunded. The item was still available DAYS after I placed my order. If my items would have shipped promptly, this wouldn't have happened. I have yet to be refunded and my items haven't shipped.... day 12...