NAADAMReviews of naadam.co

This company is a catastrophe. They messed up my order 3 times, then ran out of stock in the item I was trying to order. They made me subscribe to in-stock alerts, which forces you to receive daily email ads, and the items literally never came back in stock, anyway. I literally think they must be on the verge of bankruptcy based on how bad their operation is.

Ordered the $98 sweater (womens). The quality is poor. It pills really bad! I purchased dept store brands for the same amount that have held up over the years. Do not recommend.

One star is too many, but its the lowest option available. I'd love to review their merchandise, however their incredibly inept customer service didn't get what I paid for to my front door. I ordered a sweater as a Christmas gift more than a week before Christmas day, with 1-4 day shipping. I figured if it takes 1-2 days for them to ship it I'm in great shape right? WRONG! I didn't receive shipping confirmation for 4 days. Even more frustrating is that for several days after I placed my order they emailed and texted me daily guaranteeing delivery before Christmas for orders placed after mine. I guess I ordered too early?? Maybe if I waited a couple days they would have prioritized my order. Fast forward to several days after Christmas, still no delivery almost 2 weeks after the order was placed so I emailed their customer service. Come to find out the order never left their shipping department. They asked if I wanted a refund or the product, and I asked for the product. A customer-centric company would have offered priority shipping, or a steep discount but not this outfit. Didn't matter anyway, because after I advised I still wanted the product I was then said they were out of stock, and did I prefer a refund or site credit. Refund please, I don't trust you can fulfill a customer order Naadam. Next issue I'm sure I'm going to have is actually getting said credit, let's hope they can actually do anything they say they will.

i ordered a zip up hoodie in a large for my son who is always a large. the sleeves were so short they only came a couple of inches below the elbows and the back of the hoodie was shorter than the front. I have written multiple times and told that item was a no return. I can accept that however, not because the item was defective. They need to refund me. to date no response.

Horrible. Just horrible.

Ok. Quality is terrible. I have been following this fraud of company since they came on the US scene. They are based in China and do everything legally and humanly possible to hide that. Fact. By opening Retail stores in NYC and La they think it legitimizes their operation. Every US consumer be warned. They are selling 25$ crap cashmere for 200$ plus fooling people into thinking they have a decent product. Their quality is horrific. Do not under any circumstance buy from them. Yes 100% Chinese. More importantly why do they hide that or lie about it? Look at their FAQ. Not a word.

I was promised a certain price for items based on a mistake on the company's part. I placed my order based on the assurance they would price adjust. Then, they took back their promise to price adjust. Stay away from this company if you are looking for honest business practices.

I mistakenly made another order on Nov 28. So far no shipping even though they told me it sent by DHL cid:8946A6A0-7135-4CC9-8C62-F4FAA0AAE32F-L0-001 I called HDL they said never received the item i tried many emails they are so naive saying return which i tried. the website is broken immediately said ineligible for return. so I paid but got nothing. order 836011.