mytrueidentity.comReviews of mytrueidentity.com

I had a similar problem to those here. If you don't log into your account at least once every 30 days they suspend your account. In my case they offered 2 factor authentication but wouldn't accept the numeric code they emailed to me. I called the number on the screen and a fast talking European woman answered first questioning the validity of my story then saying that they wouldn't unlock the account unless I provided them with my SSN.

I called over 15 times and couldn't understand most of the reps. Problem still not resolved. Asked for a manager to call back and they won't do that. Worst company I have ever dealt with

I was always able to login to mytrueidentity before and I received an email to login into my account and I was not able to login to it. I called and I couldn't understand on word the lady was saying and I wanted to speak to someone in the usa but no respond

Scammers! When personal information was hacked, the company that was hacked offered mytrueidentity so that credit reports would be monitored. Mytrueidentity will not allow the person impacted by the hack to sign up for their credit monitoring service. Even though the company responsible paid for the service. What a nasty scam to run. Get paid by a 3rd party, and deny service to the people that are supposed to be covered in the contract.