My Trips Time Reviews | Read Customer Reviews of mytripstime.com

My Trips TimeReviews of mytripstime.com

4.2116 reviews
Activities & Tours
1740 Ellsworth St, Philadelphia, Pennsylvania

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My Trips Time

About My Trips Time

My Trips Time is a travel agency to help you and many other explorer tick-off their travel bucket list. We provide the best services and flight fare to help you learn and delve through the beauty, the world has to offer. With us, you do not need to worry about hotel bookings as well. We have collaborated only with the best in the business. Secure all your travel plans with My Trips Time and let us take you on one of the trips of your life!

My Trips Time (mytripstime.com) has 116 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: mytripstime.com
Website: mytripstime.com
Category: Activities & Tours
Location: Philadelphia, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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My Trips Time reviews

116 approved reviews, newest moderated first

Isabel V.
Feb 14, 2025
No dudes en solicitar la atención de Amid en cancelación o cambios al viajar.
Amid es una persona muy amable y eficiente. Hizo que la cancelación y el cambio de fecha para mi viaje fuera fácil, me ascendió a una clase mejor. Yo estaba muy estresada por el reciente fallecimiento de mi esposo y Amid me tuvo mucha paciencia. No cobro sus servicios por la cancelación y cambios de fechas, lo que habla de su empatía hacia los clientes.
Response from My Trips TimeFeb 24, 2025
Dear Isabel Villegas, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Mytripstime.com
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Kobi F.
Feb 8, 2025
Massom was good with my refund for my…
Massom was good with my refund for my Dintle car he was patient and kind and helped big time
Response from My Trips TimeFeb 10, 2025
Dear Kobi Ford, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Mytripstime.com
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Elizabeth A.
Jan 31, 2025
Scam
Scam. Be careful with these people they pretended to be AMERICAN AIRLINES and they charged me 149 dollars to change a mistake in my name. in American Airlines this is free, for some reason I google a phone and their phone pops up. This Indian person “helped me” or scammed me and took my money. Now I am waiting for a refund but I honestly don't feel safe on this website. PLEASE DO NOT USE THIS WEBSITE
Response from My Trips TimeFeb 8, 2025
Dear Elizabeth, Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. If you could provide us with more details about your preferred contact number and a convenient time, we will do our best to assist you in finding a suitable solution. We value your business and want to make sure you have a positive experience with our agency. Best regards, MyTripsTime Customer Care
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A W.
Jan 25, 2025
Pay attention to those 5 stars review.
Pay attention to those 5 stars reviews and ask yourself the following questions: (1) Assuming you book a ticket or a hotel on one day, will you immediately rank the travel agent 5 stars on the very same day? Or you will do it after your trip? (2) When you work with a travel agent, will you learn his FULL NAME like "Mohammad Massom", or usually only his first name? (3) If you see many 5 stars reviews, keep mentioning the full name of a person -- do you believe those reviews are legit? or they were written by that person, in a similar format (4) The last question: will you do business with a company which hires people to leave fake 5 stars reviews? I was a victim and I was overcharged by $1952.58 on November 5th. They told me it was tax but in fact it was the commission, and my credit card immediately had 3 false transactions from random India companies. Avoid them at all cost.
Response from My Trips TimeSep 24, 2025
Dear A W, Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. If you could provide us with more details about your preferred contact number and a convenient time, we will do our best to assist you in finding a suitable solution. We value your business and want to make sure you have a positive experience with our agency. Best regards, MyTripsTime Customer Care
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Helen W.
Jan 16, 2025
Total scam.
This is not a real company but an out and out scam. They were recently covered by the scam baiting youtuber Revolts. The address they give is an empty rental property. They do not and cannot book your tickets because they are not a real travel company. The 5 star reviews here are obvious fakes.
Response from My Trips TimeApr 22, 2025
We requested for more details, through Trustpilot to understand more about the Concern, but unable to get any response. Below are the request details. Sunday, January 19 at 7:00 PM No response received The reviewer didn’t respond to your request within the 3-day period. Thursday, January 16 at 6:50 PM | My Trips Time Request sent You asked for this reviewer’s full name, email address, phone number, and order details. They have until Sunday, January 19 at 7:00 PM to respond.
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Kiran
Jan 9, 2025
Mohammad Massom
The service that was provided was exceptional. He helped me very calmly on each step and was patient. I was satisfied with my overall experience
Response from My Trips TimeJan 9, 2025
Dear Kiran, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Mytripstime.com
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Gail L.
Jan 4, 2025
The customer service agent
The customer service agent, Mohammad Massom, made my experience a very good one. He was very patient, answered my questions, made me feel comfortable and confident about the process and reservation. The process took some time, but Mr. Massom kept me engaged with kindness until the end. He is definitely an asset to your company.
Response from My Trips TimeJan 4, 2025
Dear Gail Lewis, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Mytripstime.com
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Sharon B.
Jan 3, 2025
Helpful
Mohammad was very helpful, kind and patient when helping with rescheduling my trip.
Response from My Trips TimeJan 3, 2025
Dear Sharon Boyd, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Mytripstime.com
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