Vera G.
BUYER BEWARE
I spent over an hour with them yesterday - trying to get a refund for a United flight that was "futile" - only to have them re-issue the "courtesy credit" United Airlines had already given me over a week ago. They misled me by thinking I was getting a partial refund for the futile flight. Adding insult to injury - they tried to charge me $95 for this "service" .. Unbelievable.
Response from My Trips TimeSep 9, 2026
Dear Vera Gibbons, Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. If you could provide us with more details about your preferred contact number and a convenient time, we will do our best to assist you in finding a suitable solution. We value your business and want to make sure you have a positive experience with our agency. Best regards, MyTripsTime Customer Care




