My Trips TimeReviews of mytripstime.com

I had a rough time locating my car rental reservation that was booked with discovercars.com, I found a 833 customer service number for my trip time who happens to be an affiliate of the rental company. I spoke to a young man by the name of Avishek, he was super patient and worked endlessly until he was able to find my reservation. Talk about customer service. So this review is to again thank him for his time and dedication to what he does continue making your customers smile thanks again.

On Nov 3, 2025, the person who assisted me, Abhishek Sharma, was very professional, knowledgeable and helpful. Delta airlines had 're-booked" my one-stopover international flight at Christmas so that I had only 40 minutes to get through the very busy Atlanta airport, from a domestic flight to an international flight. Trying to change the first flight on line required cancelling and re-booking the entire flight. Mr. Sharma immediately understood why 40 minutes was not enough time to make the international connection and that it was not a good idea to cancel the international flight to rebook the first flight from Kansas City to Atlanta. It took a little time to sort it out, but he stayed on the line when he was checking various options, never put me on music hold, and was polite and professional throughout. This was outstanding customer friendly service - and I went from being furious with Delta to being grateful for such a responsive customer service agent. Thanks Abhishek!

ISHA was the representative that worked with me. She was absolutely fantastic and her communication and understanding of the situation. She was able to resolve the solution quickly and even though there were no more flights coming out, she was able to get us on a flight the next morning, which is going to be productive for all schedules within the travel itinerary!

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The date of birth on the flight was incorrect for both passengers. We didn't do this ourselves, so I called this number hoping it would be resolved quickly. I spent an hour on the phone; the woman I was calling was unclear, and I had trouble understanding what she needed. After an hour of calling, they finally got through, and I was told I had to pay USD 300. I didn't agree to this and ended up paying USD 150. I went ahead with it anyway, since I'd already been on the phone for an hour. Then, they asked me to transfer money via a vague email—stupid, but I did it. They did eventually change the date of birth, but I think we were overcharged. On top of that, I was hit with a USD 60 phone bill. And now I'm still being harassed with emails.

I got an email from American Airlines with my middle name including the prefix 24 hours before check. I called the number on the email and got these guys?! I didn't realize it was NOT American Airlines. I thought his name was Myfirstime or tripsatime... Anyway- They told me I had made an error but they could fix it but I would have to pay the difference.. of 300 per ticket.. I called American Airlines number through their website and said yes this is a scam,,,

I called what i thought was air canada, probably clicked the first "sponsored" link and was directed to these polite indian people who helped me book a flight with a puppy to the next province over. Been years since flying so what do i know. Flight locked in, had to pay an extra 144$ to mytripstime for their service. I get a call 2 days later from an air canada rep saying he just spoke to someone claiming to be me trying to add details of the animal i intended to bring. He was suspicious and called the number attached the booking - me. I Found out I had to wait another week before the puppy was old enough to fly. Got refunded for my flight right away, called mytripstime and was actually able to get the 144$ back surprisingly. Totally a scam, feeding off peoples impatience and improper search methods to find their legitmate air travel companies. Hijacking the first pick ads that look like the legitmate sites. If im ever speaking to another indian person on the phone ill always assume its a scam now.

DO NOT USE THESE PEOPLE! they took me for $400 and told me that I would receive a full refund on 2 flight tickets that cost $1,400. I spoke with Mohamad Mussam who fooled me with his customer service that "seemed" to be great! Also, I dont know how they are doing it but i got the phone number off of Delta.com! We will be turning them in to the Federal Trade Commission. I called Delta and my flights did get canceled, however there were no intentions of getting refunded, only a credit. I was lied to all day yesterday. I began to get suspicious the more we spoke, but it was too late by then. So sad there are people out there like these people. I wouldn't even have cared to pay a fee if they'd done what they told me they were doing. THEY ARE SCAMMERS!!!!!!!! I'm not one to write a bad review, but hopefully this will keep the next victim from being taking advantage of!