My Trips Time Reviews | Read Customer Reviews of mytripstime.com

My Trips TimeReviews of mytripstime.com

4.2116 reviews
Activities & Tours
1740 Ellsworth St, Philadelphia, Pennsylvania

Call Directions Website

My Trips Time

About My Trips Time

My Trips Time is a travel agency to help you and many other explorer tick-off their travel bucket list. We provide the best services and flight fare to help you learn and delve through the beauty, the world has to offer. With us, you do not need to worry about hotel bookings as well. We have collaborated only with the best in the business. Secure all your travel plans with My Trips Time and let us take you on one of the trips of your life!

My Trips Time (mytripstime.com) has 116 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: mytripstime.com
Website: mytripstime.com
Category: Activities & Tours
Location: Philadelphia, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Activities & Tours, Pennsylvania

My Trips Time reviews

116 approved reviews, newest moderated first

Bob
May 4, 2025
Our representative Sunny had empathy…
Our representative Sunny had empathy for our situation end went the extra mile to find a solution that worked for us. Without his effort we don’t think this could have been achieved. We are so grateful to him for resolving our change of plans and have happily arrived at our destination in time.
Response from My Trips TimeMay 6, 2025
Dear Bob, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Warm Regards, Customer Support Team MyTripsTime
Report
David B.
Apr 16, 2025
Mohammad Massom was absolutely…
Mohammad Massom was absolutely fabulous! He saved me much time and frustrations. He is a first rate operator and a very good presentation of JetBlue.
Response from My Trips TimeMay 6, 2025
Dear David, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. We’d like to clarify that as an Independent Travel Agency, we assist with bookings across all airlines, including JetBlue. We are MyTripsTime, your trusted travel partner, here to support your future travel needs. We offer exclusive discounted fares and personalized services, ensuring your journey is always smooth and enjoyable. We sincerely appreciate your support and look forward to assisting with your next trip! Warm regards, Customer Support Team MyTripsTime
Report
Wenny S.
Mar 31, 2025
Amazing Help from Agent and Supervisor
Today a couple of hours before I arrive to the airport, my flight with JetBlue 1009 was canceled. I called the airline for explanation to book as that was one of the options that I had, to my surprise I was able to rebook a flight only if I pay an extra fee as it was now a high priority flight. As a mothers of two traveling with a budget with a teenager and an eight-year-old this was very frustrating especially because my teenager has a special health condition. I didn't have the money to pay the 137 fee to rebook a new flight and after an hour and nine minutes agent INDER and Supervisor VIVECK were able to assist me rebooking the flight at no extra charge. They were very helpful understanding and human. I truly appreciate their help and the fact that they were empathetic enough to help me and my family. The supervisor even used his own credit to cover the extra charges. Than you both so much. You guys are a great asset to Jetblue.
Response from My Trips TimeApr 1, 2025
Dear Wenny Sanchez Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. We’d like to clarify that as an Independent Travel Agency, we assist with bookings across all airlines, including JetBlue. We are MyTripsTime, your trusted travel partner, here to support your future travel needs. We offer exclusive discounted fares and personalized services, ensuring your journey is always smooth and enjoyable. We sincerely appreciate your support and look forward to assisting with your next trip! Warm regards, Customer Support Team MyTripsTime
Report
Alisa S.
Mar 25, 2025
Sunny's help
Sunny was awesome and gave us hope on resolving our dilemma about our flight dates if needed. We appreciate the personal attention he gave us. He made us feel important. Thank you so much 🙏!
Response from My Trips TimeApr 1, 2025
Dear Alisa Sena, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Mytripstime.com
Report
nD
Mar 16, 2025
Idk how
Idk how, but I thought i'm calling aeromexico, they pick up and send me a payment link from that page
Response from My Trips TimeApr 22, 2025
Dear nD, Thank you for your feedback. We take all customer concerns seriously and always aim to provide the highest level of service. However, after reviewing our records, we have not been able to locate any transaction or interaction matching the details provided in your review. We also reached out for more information in order to investigate further, but unfortunately have not received a response. Without these details, we are unable to verify or address the issue raised. If you are indeed a customer and still need assistance, we welcome you to contact us directly. Our team is Happy to help resolve any legitimate concerns. Warm regards, Customer Support Team MyTripsTime
Report
Rafael M.
Mar 15, 2025
SCAM SCAM SCAM
SCAM SCAM SCAM They pose as your Airlines and then ask you for all the information of your reservation and any changes you want to make come with a "Cancellation Fee". Dont fall for these A*HOLES.
Response from My Trips TimeApr 1, 2025
We requested for more details but not response Thursday, March 20 at 12:00 PM No response received The reviewer didn’t respond to your request within the 3-day period. Monday, March 17 at 11:42 AM | My Trips Time Request sent You asked for this reviewer’s full name, email address, phone number, and order details. They have until Thursday, March 20 at 12:00 PM to respond.
Report
VICTIM
Feb 26, 2025
If I could give no stars
If I could give no stars, I would. This is a TOTAL SCAM and stay away from dealing with them. They are savvy and will pose as other airlines. I found their number on what was supposed to be my airline's website. Stay away from them! I don't know how they sleep at night, but obviously, these are people without morals or values. Pay attention to all the poor reviews on here cause they are real and 100 percent accurate. I'm so sorry to hear about all those other people who they've screwed over.
Response from My Trips TimeApr 1, 2025
We requested for more details but not response Saturday, March 1 at 2:00 PM No response received The reviewer didn’t respond to your request within the 3-day period. Wednesday, February 26 at 1:28 PM | My Trips Time Request sent You asked for this reviewer’s full name, email address, phone number, and order details. They have until Saturday, March 1 at 2:00 PM to respond.
Report
Rossana T.
Feb 21, 2025
Amazing service!!!
Amazing service!!!! Mohammad Massom was very helpful, I didn’t even had to wait! Best customer experience , thank you
Response from My Trips TimeFeb 24, 2025
Dear Rossana Totis, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Mytripstime.com
Report