Shea E.
Seriously!! I mean really!!
I would like to say that when doing reviews I believe in being totally honest. That said my traffic tickets does have really good customer service and what seems like a good staff of friendly employees. However, there are a couple big problems. First my case took nearly a yr to settle but there was a stall in the middle where I didn't even know what was going with my case after I hired them cause I didn't hear anything for quite a while. I finally got in touch with them and like I said, quality customer service, friendly and for some reason it showed I hadn't paid them when I did. Didn't have to repay just provided a receipt no harm no foul. When my case got solved I received a phone call AND email saying I don't owe anything and just sign some paperwork, YAY!!! Then reality set in when going to sign the paperwork to find out I owe nearly $600 I court fines due the Mytraffictickets NOT going 2 separate court dates!!! So now I have fines that likely cost way more than had I gone a different route. If anyone is curious yeah I'm pretty ticked off about it!!! Don't think I will be using them again
Response from My Traffic TicketsJun 23, 2016
Hey Shea. We appreciate your feedback! We are aware of the circumstances surrounding your case. Initially, this case was set to be a dismissal which we had worked out with the prosecutor. The court did assure us there would be no court fees attached to this case. Unfortunately, the judge did decide to include the collection fees since this case was in warrant status when you retained us. Unfortunately, we have 0 control over the judge's ruling at the end. We understand the length of time was about a year long. When it comes to these cases, we really have no control over the length of time. Some courts allow us to resolve these cases within a few weeks, while others only have court once a year. Your case did end up in a more complicated court and sometimes these courts do make mistakes. We appreciate all of your feedback, and we will absolutely make sure to always improve and do better for you in the future. Thanks so much, Shea! The My Traffic Tickets Team