MytickettrackerReviews of mytickettracker.com

Bought tickets for concert before pandemic..been rescheduled twice. So now the concert I paid for for in 2020 is now in 2022.

Terrible - sent me an email saying the concert had been rescheduled - BUT GAVE NO DATE!!! Their fees were outrageous to begin with. On hold for a long time, finally gave up. Sent them an email but got a standardized response. We'll see if there's any follow up. I was looking forward to taking my grandson to this concert.

This company is an absolute sham! I tried to contact them through their website but since I'd never received an email from them with ticket confirmation I had to call their number and so far I've been on hold with them for over 30 minutes. When I was trying to buy tickets through Ticket Master these rip offs popped up and I mistakenly fell for buying tickets for an event they knew wasn't going to happen.

My ticket tracker is refusing to refund my money for an Eric Hutchinson show that was supposed to take place on 4/30/2020. Claiming that because show wasn't cancelled it doesn't follow their policy to issue a refund. That is unacceptable. This show was scheduled for the Ridgefield Playhouse in CT, who has issued refunds for those customers that bought direct through them. To keep my $308.77 for a show that hasn't even been rescheduled is criminal and unethical. This is clearly a mitigating circumstance due to COVID-19. The insurance policy I purchased won't help either because they haven't even rescheduled the show. I spoke to Sue, she couldn't help me. Her supervisor, Erlani claims they will email me back the resolution, why not just resolve the issue? Clearly they don't care to resolve the issue. Been on hold for 44 minutes at this point and still holding... they are trying to wear me down. Do NOT buy anything from this company. I will be contacting the BBB if it is not resolved by the end of business today #33433535

Definitely a scam and fraudulent company. Purchased tickets and two weeks later had never even sent a confirmation. Thankfully, I bought through PayPal. First dispute, they denied my claim. But I called them and they took care of it. Next day the charge was off my account. The only time the company responded was to tell me that my payment was refunded and therefore I would not get tickets. Please! Run away! Check your site before you click to buy. I thought I was on Ticketmaster. Buyer beware. They will not send tickets.

If I could give zero stars I would. This site is a ripoff 100%. I bought tickets, they never got sent, I called their customer service and never got off hold. I called their customer service and left my phone in after getting put on hold and fell asleep. 7 hours later and I wake up still on hold.

Total scam. Do not use. I purchased tickets on 2/16/21 to a spring training game on 3/28/21 with a promise that the tickets would be e-mailed to me on 3/24/21. Never got the tickets, and I was on hold on their phony number (866-459-9233) for 2 hours (I flew down to Florida from NY to see this game). After the event had passed, they issued a refund after I told them I was going to cancel the charge when I returned home. I never received any explanation. As someone who investigates fraud for a living, I would stay away from this site and use StubHub or Vivid for event tickets. I don't believe this firm ever had any intention of sending tickets and was waiting to see if I would just go away.

I have purchased 6 tickets to the Kenny Chesney concert at Busch Stadium in St. Louis. I paid $1556 for 6 tickets in November 2019 for a June 2020 show. The show was postponed to 2021. In 2021 Kenny Chesney determined to postpone again. There was clear communication through the venue to get your FULL refund from the supplier of the tickets. My Ticket Tracker is REFUSING to give a refund for tickets I do not even have. DO NOT USE THIS COMPANY - IT IS A TOTAL SCAM