Gary L.
Thief’s don’t give them your money…
Ordered Kiss tickets August of 2019 got the email to transfer tickets and transferred them to my Ticketmaster account. Was so excited to be going to there last concert and have always wanted to see them. Well the concert was postponed because of Covid. Tickettracker sent me an email stating my event was postponed but my tickets would still be good. I thought I would be all set. 2021 rolls around to there new date and I go to check my tickets and there gone. Five days before the concert and my tickets disappeared off my dashboard. I was frantically making phone calls to figure out what happened and of course no one was picking up. I used there live chat but when I would put in my order number I was told it doesn’t exist. Finally I found an email that didn’t require me to put my order number in and sent them the screenshot of my receipt. They still responded with that order number don’t exist. So I messaged them with a screenshot of my credit card charge from them and my order receipt and told them if something doesn’t happen that I will be going to small claims to get my money back. Finally got ahold of someone at Ticketmaster and they told me they refunded my money to tickettracker April of 2020. Tickettracker never even notified me and they also never refunded me my money. These guys are shady and crooks. I wasted hours of my life on the phone and countless emails but I am happy I’m finally getting my money back and found out how shady these people are. I will never deal with them again.


