Terry C.
Per-purchase support
I reached out for advice regarding a purchase and they responded quickly with the information I needed.

mythinkcar.com, is the official online shopping & technical support site directly operated by THINKCAR. It mainly sells car owner diagnostic devices, technician diagnostic devices, TPMS (Tire Pressure Monitoring System), and corresponding software, such as the THINKCAR ThinkScan, ThinkDiag, and MUCAR VO series. Meanwhile, the site provides professional technical support & sharing of maintenance tips to reduce communication costs and better listen to customers' needs. Our goal is to combine cutting-edge mobile Internet technology with traditional automotive diagnostics and testing technology and solve problems encountered in automotive diagnostics industry. With our proprietary software we have been able to lower cost of the automotive diagnostic tools and increased the efficiency of the functions to make it more convenient for our professional and everyday customers.
Mythinkcar (mythinkcar.com) has 833 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Excellent

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Excellent
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833 approved reviews, newest moderated first
Terry C.
I reached out for advice regarding a purchase and they responded quickly with the information I needed.
Atif H.
Great diagnostic tool with useful features and easy to use. I hope you continue improving the app and adding more vehicle support. Thank you! Also specifically thanks for your staff.
Daniel
The device is awesome and the costumer service is brilliant Fast response and solved all the problems
Clayborne
Hello I wrote to find out if my vehicles were covered on mucar mu682 scanner.I received a fast response from tech services inquiry. My vehicles were covered. Great job. Thanks, Clayborne
H. Y.
NOT RECOMMEND , STAY A WAY OF THIS DEVICE I would not recommend this product.. I had a very bad experience with those scammers. I purchased the ThinkDiag2 on Amazon because it was advertised as including one year of free activation. The device worked properly for only a few months and then suddenly stopped working. The app began asking me to pay approximately $100 USD for a new activation code, even though the original one-year activation period should not have expired... As shown on the pictures, it ask for renew for all makes and models. I contacted customer support multiple times and provided details about the issue. Instead of resolving the problem or honoring the advertised activation period, I was simply told to purchase anotheractivation code. No explanation was provided for why the original activation stopped working after only a few months. The hardware itself may work, but a diagnostic tool is only useful if the software and activation remain valid. Buying a device that stops functioning after a short period and then requires additional paymentwas very disappointing. If you are considering this product because of the included one-year activation, be aware that you may face unexpected activation issues and could be asked to pay extra to continue using a device you already purchased. Based on my experience, I cannot recommend this product. Purchased in June 2025 at Amazon for $225.
Jony E.
Is goodThey help a lot, I appreciate it
Luis S.
Experiencia totalmemte personalizada ,practico y eficiente,dieron solucion ami problema en menos de 5min.muchas gracias
Alex
Service and prompt response