Tap ScoreReviews of mytapscore.com

Excellent customer service. After installing a whole home filter, I wanted to test to make sure we didn’t have PFOAs in the water. I sent the kit in and had some questions while we waited for the results. The chat and email response was fast and helpful. And we were happy with the results and the level of detail provided

We bought a house with a well and needed our water tested, Kate and the rest of the team went above and beyond. They even went as far as to recommend what they thought to be reasonable solutions to my water problems when the sales people in my area were touting their $3000+ products that may or may not be necessary.

Really excellent service from start to finish. Received my testing package promptly and the instructions for taking the sample and mailing it back were crystal clear. I received the results on the 6th business day after their receipt. The web interface for displaying the results was excellent. I had a few questions which were answered immediately and thoroughly in an online chat. Pricing was very reasonable compared to competing services. Definitely deserving of five stars!

Simple water provides a easy solution for water testing for anyone needing a piece of mind regarding their water supply. Quick easy to understand results.

i just spoke with the Tap Score engineers on the phone -- first of all, awesome that they put kind, smart water chemistry PhDs and engineers on the phone, not just token customer service bots. Anyway, they did an amazing job all around. the test was easy, fast, and really really informative. They charged no extra money to spend 20 minutes on the phone with me and helped me pick out the right water treatment equipment for my home. this is a great service. if you have questions about your water and you can afford this $, i strongly recommend tap score. they score your water health out of 100 and then if you fall short, tell you how to get there affordably.

SimpleWater Tap Score is professional with great customer service. I searched locally and could not find the detail that I wanted in a lab. I am very happy to have found a lab that can do most all the tests that you would want. I initially settled for a bacteria test and an organophosphate test because I was concerned that a nearby agricultural canal might be contaminating my well. I spoke with at least 4 different individuals at the lab and all had understandable information and excellent support. The procedure for testing is clear and the lab tests are reasonable and come back with exceptional detail well beyond what you might expect. Options are suggested for dealing with the result of the tests and every e-mail I sent in with questions was answered promptly. I will not hesitate to order further lab tests as they are needed.

Great company! Owner is a good person who genuinely cares about each and every customer. Try it for yourself and see the great service SimpleWater Tap Score has to offer, Highly recommend this anyone! Thanks A++++++++++

They found things in my water that I had no idea would be there and they recommended a filter to help. Exceptional customer service. I used their chat feature and was immediately connected to a water engineer, who was able to answer all of my questions VERY thoroughly. I've used other labs in the past and this is more affordable AND the reports are so much better. I've tested by water wtih Tap Score twice and I couldn't recommend them enough!