Tap ScoreReviews of mytapscore.com

Ordering a test was really easy, and it arrived when Tap Score said it would. The process of completing the testing was simple, especially with the step-by-step kit they provided. And our results were returned on the expected timeline. The dashboard with our water sample results was really user-friendly!

Test arrived quickly and results came back very fast. I have ordered many different tests through them and will order more when needed in the future.

Thank you for updating me on my test results!! The results were very helpful when ordering my RO,

Their services are cost effective for our well coop for the information we receive. Tap Score customer service and responsiveness is top notch. Turn around from start to finish is timely and quick. We are a long time customer and will continue to use Tap Score for our water testing needs.

We just had a COMPLETE Water Filtration System with R.O. installed in our home. Consequently, in order to feel secure that our water was now safe to drink and to wash fruits/vegs with we decided to have our R.O. water tested with both an Advanced City Water Test and a PFAS Water Test by Tap Score. These detailed results were EXPERTLY compiled & sent SWIFTLY TO US. We found the Report we received that outlined the results VERY WELL WRITTEN, EXTREMELY THOROUGH and CONCISE! Their DETAILED report showed a few areas of concern which their WONDERFUL and VERY patient agent, Robin, explained to me in great detail. She answered ALL of my questions and even gave me a transcript of our conversation so I could discuss it intelligently with my husband. She was VERY HELPFUL in putting ALL of my fears at ease. I CAN'T RAVE ENOUGH OVER HER EXPERTISE, PATIENCE AND HELPFULNESS. PLEASE DO NOT HESITATE TO USE THIS COMPANY FOR YOUR WATER SAMPLING NEEDS. I WOULD GIVE THEM 10 STARS IF I COULD! WE ARE VERY SATISFIED AND DELIGHTED WITH THEIR PROFESSIONAL TESTING SERVICES AND ESPECIALLY THEIR FOLLOW UP ASSISTANCE (CHAT feature on website) WAS EXEMPLARY AND VERY HELPFUL! THANK YOU SO MUCH, ROBIN!

I had a small issue when I was packing my test kit. When I went on to the site and connected with Robin, who was kind, courteous, and professional in her guidance, she walked me through my issues. Quality customer service is a difficult element for any business. I was completely satisfied with my experience.

Tapscore/Simple Lab have been more than helpful, going the extra mile to make sure we understand the results of our well-water testing and can move towards getting healthy drinking water. Can't recommend them enough!

Ordered this product and received it promptly. I no longer needed my water test so I emailed them and they promptly allowed cancellation. No problems and assured me I would receive credit for the product. I paid a small restocking fee and was happy to do so. Then maybe a week later I received e mail indicating that credit had been made to my card. What a delight…not having to haggle…🤗