MySurveyReviews of mysurvey.com

inscrit sur ce site depuis 5 mois, j'ai pu repondre a des enquetes, j'ai gagné 20€ en bons d'achats. ça c'est le coté positif, le bemol, c'est que beaucoup d'enquetes plantent au moment de vaalider le questionnaire, et quand on essaie de joindre le service d'aide "desolé mais on ne peux rien faire pour vous"... super la cerise sur le gateau (sur le mien en tout cas) j'ai repondu a une enquete, en plusieurs fois, ça m'a pris quasi 7 h, et rien, pas de "points " (qu'on echange contre des bons d'achats ensuite) j'ai beau envoyer 4 messages par jour au service d'aide, silence radio. en bref, je deconseille absolument ce site, sauf si vous voulez perdre votre temps.

It is totally unacceptable that the site has been down 'for maintenance' for so long. I have written to Lightspeed to complain and to ask what is going on. I agree with others who have posted about the constant 'error' messages being received when you have completed surveys. It happens all too frequently. However, I have found that before entering any of their surveys you should ensure that you clear all history and the cache and have no other tabs open - this seems to work (most of the time). What I find odd is that the same does not occur with the 'sister' survey company - Global Test Market. Why is this I wonder. I will wait and see if the site comes up, as I have points due - but after that ...!

I have been an active member for well over a year but these past 2 weeks have demonstrated that they can neither get their servers up and running nor can they be bothered to respond to emails sent to their parent. They are holding circa £10 to £15 of my funds in points but I am denied access. I had increasingly found that any survey that lasts longer than 30 minutes is not recognised by them - right at the end, when my answers are submitted, their servers time out. They have failed to respond to my Request for information under the Data Protection Act. If their servers finally come up again, I will seek to cash in my points (which are subject to UK taxes thereby diminishing their value by at least 20%) and close my account with them. My experience seems to be shared by countless other reviewers.

ich habe an einer umfrage teilgenommen, die über eine ganze woche geht. jeden tag habe ich genau alles eingetragen, was gefordert war. seit dem letzten tag ist die WEB seite von mysurvey von mir nicht mehr zugreifbar, angeblich schon 5 tage wartungsarbeiten. so kann man natürlich auch zu geld kommen und meine angesammelten punkte sind damit auch weg. gibt es denn überhaupt noch seriöse plattformen im internet ?

OVER THE PAST 5 DAYS I HAVE RECEIVED A NOTICE SAYING THAT THE SERVERS ARE DOWN FOR MAINTENANCE AND I CANNOT ACCESS MY ACCOUNT (OR POINTS). AS OTHERS HAVE MENTIONED THEIR SERVICE AND SERVERS ARE AT BEST WOEFULLY INADEQUATE.

Their website has a tendency to have an error as you complete the survey so you do not get the points you earned. An irritation when the survey was short and only worth 15-30 points down right annoying when it is a long survey taking over an hour and worth $5. I have been back and forth with their "help" desk and just keep getting told that they have sent it to the support team then in a couple of days I get a message saying that "IF" I completed the survey my points will be rewarded in 4-6 weeks it has now been 4 months of back and I still am getting the same message. As I told them I am not doing surveys because I have too much time on my hands I am doing them as a way to earn a small extra income. I have been with My Survey for about 10 years these problems have only been going on for the past couple of years but they appear to be making no effort to solve the problem

Le site présente régulièrement des problèmes techniques soit impossible de se connecter soit impossible d’accéder aux enquêtes. Les enquêtes se terminent régulièrement par une erreur en fin de sondage. Le service client répond 1 fois sur 15 (peu importe le sujet de la réclamation) et la réponse "automatique" est la suivante lorsque les points ne sont pas crédités : "Notre système a montré que ... " différentes raisons énoncées : "vous n'avez pas participé au sondage", "le quota a été atteint", "vous n'étiez pas éligible". Cette dernière "excuse" après plus de 30 minutes de sondages est assez rageante. Note positive pour ma part j'ai toujours reçu les paiements et cela dans des délais très courts

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