MySurveyReviews of mysurvey.com

Been a member for sometime, but recently spent time on surveys to be told not suitable constant technical issues Did not receive all my points

I have used My Survey for a number of years now - I could earn about £15 a week in some cases and then I started to get less and less surveys so I stopped. I started using it again about 4 months ago. Everything was fine and I was able to get around £10 a week from surveys until the site went down a couple of weeks ago and remained offline for around 10 days. When back up and running I received an email offering 100 points for the trouble (which have not gone onto my account) however, that's not the worst of it. The points I do have I am unable to cash out now. Whenever I try to redeem I get an error message and to contact customer services. I had the response below: Dear Panel Member, You probably have noticed that we had some problems in our panel last week and you were not able to answer any surveys or redeem your points. To be really sure especially your points balance and surveys you participated in, is accurate, we are verifying these details in your account. You are more than likely eager to start redeeming your points again, and we totally understand this, that is why temporarily you are not able to redeem your points, so we can have your account checked as fast as we possibly can. This will probably take a few days and you will be notified when you will be able to redeem your points again. We would like to thank you for your patience and ongoing support for our panel. Kind Regards, Program Support Team Soooo. Basically, everyone wants to cash in their points in case the site goes down again but they can't afford to pay out. So now all of the hours I spent earning the points I doubt I will ever see!! Don't even bother and get yourself onto Qmee.com - they have a 1p payout threshold and you usually get around 45p for a 10 minute survey, you can cash out instantly to payal. The money is in my account with 2 minutes of requesting it from the survey site. There's always a minimum of 5 surveys every time I log on. I've earned £5 a day in the past.

Don't waste your time, they are a rip off!

As a previous reviewer said, this company is now beyond a joke and should be reported to the Direct Marketing Commission. The site was recently down for over 2 weeks and when it reappeared we had a half-hearted apology and were credited a measly 100 points, equivalent to £1. My intention was to complete one more survey to enable me to cash out £10's worth of points and then to cancel my membership. I made myself late for work yesterday completing a survey which took far longer than stated - and then got that oh so familiar response: "We're sorry - an error has occurred... Please contact us if the error continues. Thank you for your understanding and patience." Needless to say I have been unable to access the site since.

Just spent over 4 hours completing a survey only to be told in the end that my session has expired and I can no longer log in to my account. Had issues before with disappearing points and still waiting for my PayPal reward that I redeemed a few days ago. Never had issues with any other Irish survey sites. Avoid MySurvey, it's a waste of time.

Im Mai 10 EUR Gutschein von Ikea ausgewählt und nie bekommen. Reklamationen werden nicht bearbeitet. Ein Lügenladen hoch zehn!

ich bekomme ständig Mails ich solle doch mithelfen die Umfragen zu beantworten was ich auch immer mache nur mir werden dann die Punkte nie gutgeschrieben seit Wochen funktioniert das nicht mehr .Schreibt man das Kundencenter an bekommt man keine Nachricht. Um das wieder gut zu machen bekam ich eine Mail sie würden mir darüber hinaus Punkte ,innerhalb 72 Stunden gut schreiben natürlich habe ich die auch nicht erhalten. Inzwischen bin ich sauer und beantworte keine Umfragen mehr solange bis der Laden richtig läuft!

Takes about 6 weeks to cash out $10. Boring and not worth your time.