MySurveyReviews of mysurvey.com

There ought to be a NO STAR for this survey site at the present time. Takes ages to get into the survey page - then about one in 7 of the surveys will work - most of the others give you error messages - but stay on the page so you have to make notes of which work and which don't. Used to be good but now a NO NO

Perte de mon profil avec mes points cumulés disparus, aucun sondage dispo, service client absent... bref nul J'ai répondu à 4 sondages pour rien. Pas pour rien pour mysurvey qui fait du fric et supprime les profils.

Panel deludente che, a differenza di altri panel ha prodotto un'esperienza inaccettabile. Non ricevendo indagini per un lungo periodo, alla mia richiesta di spiegazioni, questa è stata la risposta : "Secondo il nostro database sembra che i dati del suo account non siano conformi alle condizioni generali di utilizzo del nostro pannello. È per questo che il suo account è stato disattivato. Siamo spiacenti di informarLa che è impossibile riattivarlo". Nessuna spiegazione è stata data alla mia ulteriore richiesta di delucidazioni in merito. Sinceramente non comprendo e non accetto questa Q"fumosa" risposta e faccio comunque presente di essere sempre stata puntuale e precisa alle richieste di indagini, peraltro abbastanza noiose. Non avendo ricevuto nessuna spiegazione ho ovviamente richiesto io stessa la disiscrizione!

I used to take surveys for this site, and recently I realized I hadn’t gotten any invitations from them in a while. When I tried to log in, they said my account had been deactivated. I emailed them for assistance and they sent back a canned reply about my account being associated with fraudulent activity. I asked for specific examples, but they said they don’t disclose the details of their internal investigations and claimed to have “overwhelming evidence” that I am guilty of fraud. This is unacceptable. I am not a criminal. This company should be ashamed.

It is such a waste of time. Cannot get into surveys. Perhaps 1 out of 15 is successful. Cannot get any advice when I contact them. Over a 1000 points to get a voucher for £5 to £10 and some of the surveys only earn 50 points.I just want to get of this site because it is not wort the effort..

Been trying to redeem £10 for 2 months now,Just waiting to see if I get it before closing my account,Totally awful site,Plenty better ones out there

For a commercial site this is the most incompetent in the world, in my experience. I do not think it is a deliberate rip off as some have said, just so badly programmed and designed and implemented that a sixth form college IT class could do a better job. Their server is so slow and thus probably so inadequate that it needs replacing with something more competent. The programmers also need replacing with competent staff. Typical faults are error conditions with no return route link, completed surveys that hang around as surveys you have started for a long rime, and the often described failure of points being credited. I have not had any problem redeeming points though. I always go for £5 Paypal as soon as possible because I feel the site may not be up and running much longer. It is a very frequent happening that the survey takes pages if initial questions to then kick you out as not eligible. If they want dog owners only for a survey, make the first question "Do you own a dog". It is typical that you do 5 minutes or more of questions before being found unsuitable because you have not had the right disease. Some surveys are wierd. People with million pound businesses do not waste time on this site. I am somewhat ashamed to say I do persist with it because it is like a really, really bad film that you cannot stop watching. I am assuming the prize draw points are totally useless as I assume that if there actually is a prize draw, they do not notify winners and I really cannot be bothered to look through their list.

To Ms "5 STAR" - if it works for You, You must work for them. Amazing customer service? What? Unless you remember or write down every survey number and your question fits the criteria preprogrammed in their "RoboRep", your questions don't even get through to get answered. Survey time-outs, crashes, no points, not enough points and they don't tell you what the point value is for (Reward points or Sweeps entries) before you start. I'm sure we're all tired of seeing the points we do get pop up on the sweeps entries... again! So have at it "5 Star" and recheck the definition of "Amazing".