My Supplement Store Reviews | Read Customer Reviews of mysupplementstore.com

My Supplement Store Reviews | Read Customer Reviews of mysupplementstore.com

My Supplement Store reviews

2,355 approved reviews, newest moderated first

Weyman T.
Apr 12, 2021
Great selection
Great selection , Great prices. Excellent service. WHAT more could you ask for ?
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Deanna B.
Apr 10, 2021
Wait time
Been waiting since the 29th of March. Still have not received my order and no update on when it will ship. Very disappointing. Quick to take the q86 out of my account..
Response from My Supplement StoreJun 8, 2021
We do apologize about the delay. We have been short staffed as of late, and recently hired more staff and will begin packing/shipping on weekends as well to help resolve these issues.
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William
Apr 8, 2021
Need Improvement
Start with the positive = you guys website is great as far as the information about the products you sell. Please dont change that - maybe even build on that. The negative = you guys DO NOT ship immediately once you receive an order! Period. Nor are some of your accelerated/expedited shipping options worth it (especially since it takes you a while to finally get the order together / ready to ship). My last purchase- I paid for the UPS Ground I believe, and not only did I receive supplements I ordered from another distributor before yours ( that I ordered the day after ordering from you)- but I only used their basic free shipping method! The difference was - they ship immediately. I received the confirmation message w/ tracking # within an hour of placing the order. They have a policy of shipping anything that comes in before 2p that day. Even with your UPS Ground option, I still didn't confirmation that my order shipped for quite a while. Makes me upset I paid the extra 15 dollars for shipping!
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JAVIER V.
Apr 7, 2021
you guys sent me a cuts almost expired…
you guys sent me a cuts almost expired and end looks pretty old it’s only hard rocks
Response from My Supplement StoreJun 8, 2021
Hi - If you ever receive anything expired, please contact our service team right away and we will get you out a brand new fresh bottle. Sometimes we find manufacturers send us close dated products. We do apologize about that.
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Patricia P.
Apr 6, 2021
You have helped me a lot!
You have always been right on with service. I have always received my order quickly. You are funny with the follow-ups on my orders. I look forward to reading them. I am sorry that you are no longer carrying the brand of mct oil powder that I like. I will have to search for a new one now.
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JOHN M.
Apr 3, 2021
There is an order that is not filled…
There is an order that is not filled yet and due to the slow service and lack of communication I have found a different store to deal with.
Response from My Supplement StoreJun 8, 2021
We do apologize about the delay. We have been short staffed as of late, and recently hired more staff and will begin packing/shipping on weekends as well to help resolve these issues.
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Tim O.
Apr 1, 2021
Good service
Good service, good prices
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Gerald R.
Mar 14, 2021
i dont receive my package,
i dont receive my package, what happen to text notification before you send it. i am very disappointed i waited for a very long time and i dont receive any of my order, how am i supposed to be grateful if what instructed is not followed
Response from My Supplement StoreJun 8, 2021
We do apologize about the delay. We have been short staffed as of late, and recently hired more staff and will begin packing/shipping on weekends as well to help resolve these issues.
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