Customer
Poor shipping
The good- it is easy to order and I have always received exactly what I ordered with no surprises. Communication with the help services is usually quick and clear, unfortunately I had to use them too often. Bad- I've ordered 2 times and each time the shipping has been severely delayed with no compensation to my shipping costs. 1st shipment they did not read my apartment number and it was returned to the company. Second time it was sent to Puerto Rico!!! I live in Florida. No real reason for the delay, I even confirmed my address was valid after I made my purchase. It was over a week later than the projected delivery date. Why did I pay for that shipping?



