Bad Faith in Shipping, C.
Out of stock but didn't send out the other half of the order?
Upon ordering on the website, there was no mechanism in the supply chain to indicate they were out of stock on an item. When they realized they were out of stock, it took them a nearly a week to call me and in the mean time, they held up the other half of my order. Of course, we played phone tag -- they still did not send out the other half of the order, questioning if I still wanted to order it. When I answered, "yes, I still want to order it." They still made me pay for shipping, which would not get out until the following Monday. To date, they have not reimbursed me for the "out of stock" item that they were duly paid for upon receipt from me.