Customer
Excellent Company
Website is easy, support is great.

MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Customer
Website is easy, support is great.
HB H.
This was my second order from Mysupplementstore. I received the first order without any problem. On the second order several weeks ago, where I spent over $500, I still have not received. My credit card was charged in full for the order. A few days later, after I received a shipping confirmation and tracking number, I was notified that my order was not shipped because they require my authorization code for that order. At first, I thought they were missing my three digit security code on the back of my credit card. But that wasn't the issue because I already provided that when I placed my order, and my credit card was already charged. Authorization codes are sent directly to the merchant by the credit card issuer when the transaction is approved. The card holder, from my experience, does not receive the authorization code. But, Mysupplementstore still has not shipped my order, my credit card charge for the order hasn't been refunded, and I'm still waiting for an explanation. I will not shop with Mysupplementstore again.
Response from My Supplement StoreAug 29, 2016
Hi Hassan - Thank you for this information. Both orders placed by you were flagged by our fraud system. We did ship out a $200+ order, but when another $600+ order came through again with a couple weeks, we needed to further verify it with an authorization code from your bank. It's nothing against you personally, we just get over a dozen fraud attempts per day so we need to verify many of these orders before they ship out. If you could supply us with an authorization code from your bank only once, all orders would ship out the same day you placed them. Sorry for the confusion.
Customer
Fast shipping. Would order from them again.
Customer in T.
It took 10 days to receive my order after the date it was marked as shipped by them. I even paid UPS an upgrade fee to try and get it faster. They marked it as shipped on the 12th of August, but it wasn't picked up until the 17th.
Diana M.
AMAZING!!!!! My new suplement store......
Colleen R.
Good service product arrived as promised
Corey
This was my first experience buying from the website and it was fantastic. The site itself looks slightly rugged and less oooh look at me like other sites but it has every bit of information you could need to make an informed decision on your purchase of anything supplement related. I would and have recommended this site to numerous people who have also had a great experience purchasing from it. Overall 10 out of 10
Brad C.
The title says it all.