My Supplement StoreMySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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James C.
I’m not sure being short staffed is of my concern. That is not my problem.
Response from My Supplement StoreJan 13, 2023
Hi James. I do sincerely apologize for the delay. However, due to the holidays, we did have some days off. Plus one of the products you ordered was out of stock at the time of purchase and we did get it in shortly after your first shipment went out. Again, i sincerely apologize for the delay.
Micky
Good quality supplements so it's worth the wait for my orders to arrive being from the UK its expected for the delivery to take longer
Tatiana
Always high quality product, true to their delivery dates and quick to communicate ♥️
Sam O.
The order and supplements are awesome. My only complaint is shipping. When you pay for 3-5 days shipping you should get it in that amount of time. It took just as long as it would have through usps. Label was created on the 2nd. Didn’t receive till the 11th.
Response from My Supplement StoreJan 12, 2023
Hi Sam. I sincerely apologize for the inconvenience this may have caused however, our processing time takes about 1-3 business days, and we shipped out your order on the third business day. Shipping carriers are a little delayed as well due to the holidays. Again, I apologize for the delay.
Estella H.
It was convenient to order on line and cheaper by the bundle.
Tiffany M.
Shipping was way faster then I expected! Saw a few reviews where people said theirs was slow or they hadn’t got their order yet so I was a bit worried but my order came very fast. Lipodrene is good, bordering on too strong! Taking it with food would probably help. I work midnight to noon and needed something to help me stay awake …this did the trick! I would absolutely order from this company again.
JsK
Was hoping to receive order a little sooner but I guess I placed it later in the week than I thought. Still arrived very quickly. This is probably the third or fourth order from MSS, each one has been accurate and shipping has been quick.
Patricia A.
Great customer service, product, and delivery.
