My Supplement StoreReviews of mysupplementstore.com

Response from My Supplement StoreOct 31, 2017

Hello Andrew! Thank you so much for the positive review. We deeply apologize that you never received your tracking number - all orders from our site are assigned a tracking number when they ship out. As soon as your order leaves our warehouse, you should receive a shipping notification email with this tracking number. Sometimes if there is a glitch in our system or if you entered the wrong email address at checkout, the tracking number may not be sent out. If this ever happens again in the future, please email, live chat, or call our customer service team and someone will send you your tracking number right away!

Response from My Supplement StoreOct 31, 2017

Hi Rick! We are so sorry to hear about this. Someone in our customer service team will reach out to you right away - the damage must have occurred in transit as we do not send out damaged products. In the future, please contact someone in customer service as soon as you receive your package so we can get your new product(s) to you as quickly as possible!