My Supplement Store Reviews | Read Customer Reviews of mysupplementstore.com

My Supplement Store Reviews | Read Customer Reviews of mysupplementstore.com

My Supplement Store reviews

2,355 approved reviews, newest moderated first

Bob
Jan 31, 2023
Prompt shipment
Prompt shipment. Communication of a product back ordered, and expected delivery date. All was good.
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JustifiedLuffy
Jan 30, 2023
Restocking…
It’s annoying how long they’ve been out of stock for honestly, and as a new customer this isn’t leaving me with a good experience for this company.
Response from My Supplement StoreJan 30, 2023
Hi there. I do sincerely apologize for the delay on getting your order out. If you would like to reach out to customer service at 1-877-505-1777 or via email at [email protected], they can help you further and help resolve this situation. Again, I sincerely apologize for the inconvenience this may have caused.
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Eric C.
Jan 28, 2023
I never received my pakege
I never received my pakege
Response from My Supplement StoreJan 30, 2023
Hi Eric. International orders do tend to take longer, however the tracking says it should arrive to you in about 3-7 business days. So, your package is on it's way to you, international orders just tend to take a little longer.
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Dung L.
Jan 27, 2023
Keep product stock up
Keep product stock up, so can be ship at the same time!! Sometimes I need the product ASAP but have to wait!! Cause lost of motivation at gym and work out due to product not in stock!! Not cool this happens 2 times
Response from My Supplement StoreJan 27, 2023
Hi there. I do sincerely apologize for inconvenience this has caused. Please check your email as we have sent a coupon code for your next purchase. Again, I sincerely apologize for the inconvenience.
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Kevin H.
Jan 26, 2023
I got a bad supplement because the one…
I got a bad supplement because the one I chose before didn’t have gelatin . I don’t eat pork or pork bi products and they sent me a bad one
Response from My Supplement StoreJan 27, 2023
Hi Kevin, I apologize for the inconvenience this may have caused. However, we do have the ingredient label on the product description and I can see the label says it does include gelatin.
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Cesar C.
Jan 26, 2023
I disliked the lack of communication
I disliked the lack of communication. I honestly think my order was lost. I placed my order on Saturday and received a confirmation email. I heard nothing from them, so I reached out on Thursday. The customer service rep was apologetic and made sure my order was shipped that day. I received it the following Tuesday. So in total it took ten days and me reaching out to them, in order for me to get the product.
Response from My Supplement StoreJan 26, 2023
Hi Caeser, I do apologize for the delay on communication. However, we do not ship over the weekend and our processing time is about 1-4 business days.
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Erin J.
Jan 26, 2023
In stock & available items that other…
In stock & available items that other suppliers don’t have. Quick shipping, easy site & payment options. Overall great experience.
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JOSE M.
Jan 26, 2023
Quick turnaround
Quick turnaround, and prompt delivery.
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