My Supplement Store Reviews | Read Customer Reviews of mysupplementstore.com

My Supplement Store Reviews | Read Customer Reviews of mysupplementstore.com

My Supplement Store reviews

2,355 approved reviews, newest moderated first

Anthony
Feb 6, 2019
Worst online supplement store
Worst experience with a online supplement store. Placed an order 3 weeks ago, a rep emails me about having a flavor out of stock and I tell her the new flavors. I follow up with a phone call 5 days after I placed my order and I state the same thing I said in the email. 3 weeks have passed and I reach out to them again regarding my order. They tell me the same thing, a flavor I chose is out of stock! Extremely bad customer service and I wouldn't order with them even if they have a flavor that you might want, because it looks like they dont update they're website.
Response from My Supplement StoreFeb 7, 2019
We do apologize about this. We had some major issues with our inventory during January, as it was our busiest season ever. While you will probably never shop with us again, I really do apologize. We will be talking with our customer service team about your response and working to make sure nothing like this happens again.
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Paul B.
Feb 4, 2019
I made order that was needed in timely…
I made order that was needed in timely manner. Shipping stated 2-6 business days it’s been over 4 weeks and company still hasn’t even shipped item..
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salvatore G.
Feb 3, 2019
It really works.
It really works.
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Wendy P.
Feb 1, 2019
Increíbles
Estoy muy satisfecha con los productos que venden me encantan, son muy buenos y la atención es excelente envío súper seguro y llegando a tiempo
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Astral
Feb 1, 2019
I never got my order
I never got my order. I asked where my order was and got 3 generic emails saying they were working on my order only to find out months later the product was unavailable when I placed my order. Still have not gotten a refund.
Response from My Supplement StoreFeb 4, 2019
Hi Astral - We left you a message on January 12th about the product no longer being available. We went ahead and canceled/refunded you last week. We do apologize about the confusion.
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Stephane
Jan 30, 2019
Very good
Very good, postal issues at times that the online store does great to fix even though its not there fault. Only issue not many discounts sent to individual customers that I can use when I need to make an order. Example here`s a 15% off your order promo code for your next order...
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KONSTANTINOS
Jan 25, 2019
Nice products,Good service
Nice products,Good service, Quite expensive.
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Henry N.
Jan 21, 2019
New year New Gains
Pretty good prices. Amazing customer support. I had a couple minor issues with my order, but when I called I got immediate response. I had an issue with coupon codes not working but if you call theyre willing to help you, as long as let them know in a reasonable amount of time. Large variety of supplements to choose from, way better than gnc or vitamin shoppe. Ill be purchasing my supplements at MSS again.
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