Marcos Filgueira P.
Todo muy bien
Experiencia brutal
Response from MysoovAug 2, 2024
in popular spanish language BRUTAL means STUNNING

MYSOOV DESK IS DEVOTED TO THE CUSTOMERS WHO WANT TO BE ADVISED TO BOOK THE RIGHT ACTIVITIES AND EXCURSIONS UPON THEIR WISHES AND TASTES. OUR "PRIVATE CONCIERGE" DEPARTMENT WILL PROPOSE YOU SOME SERVICES TO MAKE YOUR JOURNEYS EASIER.
Mysoov (mysoov.com) has 71 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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71 approved reviews, newest moderated first
Marcos Filgueira P.
Experiencia brutal
Response from MysoovAug 2, 2024
in popular spanish language BRUTAL means STUNNING
Benedicte
Nous avons été très bien accueillis, conseillés et accompagnés par l’équipe pour les activités de jet ski et de parachute ascensionnel pour nos 2 filles! Merci 😀
Millie R.
My girlfriend and I were given a leaflet showing activities at a good price. At first the person dealing with us was very helpful and quick to respond. However, when I said I wanted to come and pay in the person as I wanted to be on the safe side, the guy turned incredibly rude and pressured us on time. He was rude and suspiciously defensive. Either the worst customer service I have come across or it is not a legitimate company at all. I suspect a tourist trap 😐
Response from MysoovJul 30, 2024
We have a comfortable booking service to book on whatsapp with an HUMAN LIVE ASSISTANCE, only for those who want to confirm their booking with a credit card, or paypal. Our leaflet is clear about the fact that if you don't have credit card or paypal, you should not use the Whatsapp booking way. But some customers decide to go against our intern rules. WE THINK THAT IT'S CLEAR, IF YOU CANNOT OR DON'T WANT TO USE YOUR CREDIT CARD OR PAYPAL YOU CANNOT BOOK REMOTELY. IF YOU WANT TO PAY CASH YOU HAVE TO COME AT ONE OF OUR PHYSICAL DESK. IT IS LIKE IF YOU BOOK A FLIGHT ONLINE, BUT WANT THE COMPANY TO WAIT THAT YOU COME PHYSICALLY AT THE AIRPORT TO PAY CASH. WE CANNOT RESERVE AN ACTIVITY, WHEN THE CUSTOMER CANNOT GIVE US ANY GARANTY THAT IS A SERIOUS BOOKING ! 99,9% of the our customer who read our leaflet and decide to book remotely understand this logical and comfortable concept. 00,1% of our potential customer want to ignore our logical and common senses rules. BUT I REALLY WANT TO THANKS MR RUDEMAN BECAUSE HE SAID THAT WE HAVE REALLY GOOD PRICES, IT'S OBVIOUSLY THE TRUTH. THAT'S WHY A LARGE MAJORITY OF OUR CUSTOMER COME BACK AGAIN AND AGAIN EVERY YEAR TO FIND OUR QUALITY CUSTOMER SERVICE AND THE BEST PRICES
Martin
Myself and my Girlfriend booked some activities for ourselves and her young cousins, everything was made easy to book through WhatsApp and staff were really nice and helpful! We wanted to make some changes to a set combi deal we booked and it was no problem also last minute before we confirmed on the day and it was also no problem to accommodate us , we were all really happy leaving, would defiantly recommend! And will definatly book again when we are back in Gran Canaria! 😁 Martin
Emilia K.
“My parasailing experience with Mysoov Desk in Gran Canaria was absolutely phenomenal! From the moment I booked with them, their customer service was exceptional, answering all my questions and ensuring a seamless booking process. The actual experience was even better. The staff at Mysoov Desk were incredibly professional, knowledgeable, and made safety their top priority, which immediately put me at ease. As I soared high above the stunning coastline, I felt an indescribable sense of exhilaration and awe at the breathtaking views below. Mysoov Desk truly goes above and beyond to provide an unforgettable adventure, and I can’t recommend them highly enough for anyone looking to add some excitement to their Gran Canaria vacation!”
Tom H.
Elie has been amazing and helpful during my experience at Gran Canaria! Perfect service and amazing time planned. Cannot recommend the service enough! Jet ski & the buggy tour was top notch!
Sarah
Me and my friend booked the jetskiing for two people. It was very fun!!! We got a good price deal and even a go pro to film everything for free. We loved the jetskiing a lot and had great videos afterwards. Thank you!
lisa V.
👍 good 👍👍👍👍👍