Joe S.
Worst customer service and company…
Worst customer service and company around. First I signed up for $169 and then they try to charge my card at the same time for $299 and then $399 twice. Luckily my bank caught it and flagged it as fraud. I immediately canceled the service and asked for a refund and never did I want or receive their product. All I wanted was a refund. I have been getting the runaround for two weeks. I’ve talked to three different associates saying my refund is being processed and I should have it within 48 hours. It’s been two weeks. I’ve also been emailing two different people once supposedly a manager, and they also are telling me I’m supposed to have my refund. Don’t do business with this company they will steal your money and not give it back without even sending product. Update as of two hours after my review. It should not have taken me writing a bad review to finally get somebody to cooperate and refund my money. That says a lot about the integrity of the company, no integrity. They just care about the reviews. Review will remain if I could I would put -5 stars.
Response from My RNKJul 15, 2026
Hi there, We are deeply sorry that you have had to deal with this situation, and we sincerely apologize for the runaround you've experienced over the last two weeks. Keeping your trust is incredibly important to us, and we want to make this right immediately. We have flagged your account for urgent review by our management and billing departments. We are looking into your profile right now and will contact you directly today to provide a clear, final update on your refund. Thank you for bringing this to our attention, and please expect our message very shortly. Kind regards, MyRNK Team