My RNKReviews of myrnk.com

I’ve received a daily email for roughly 4 days stating that there is a problem in the pharmacy filling out the prescription. But no thorough explanation. After awhile it starts to get frustrating as a customer.

Customer service was not good. Never got responses to my emails. Did.not get my last prescription i paid for.

Initially, RNK Health seemed to be a good company. As time went on, the prescription for Sermorelin required two injections per day, one in the morning and one at night. OK, easy right? So, I received the three vials but was only sent enough syringes for once a day injections. Now, this has been several months of receiving enough syringes for once per day injections. I expressed my concerns and was promised that the amount of syringes would be updated several months back. NOPE! Nothing, nada, zilch with the updated amount of syringes. This is poor customer service and poor communication with the compounding pharmacy. Additionally, RNK sent another month's prescription within two weeks of receiving a package. Then, sent none. After I looked at the RNK site to review my orders, there were no subsequent orders to view. So, out of six orders, one for every four weeks of 40 weeks, I only received four orders. Then they agreed to send an order that as of 4/29/2026, only one of the three vials were received.

These folks are pretty incompetent, and struggled to fulfill my order in a manner that the product would arrive during a week I wasn’t traveling. Since the products are temperature sensitive, they cannot be left sitting in a mailbox unrefrigerated for days and days. Basically threw away $300 If they can’t get them communications for delivery right, makes me wonder about their actual pharmacy trustworthiness as well.

I just attempted to order mine today but after i submitted my payment it didnt confirm.ot or anything. It told me to set up my portal and i did and it still shows no orders or anything. Bht i checked my bank statement and it definitely cane.out. how does this work??

I am on my 3rd refill of NAD+.The first month was great , the second wasn’t terrible , but this 3rd month has been ridiculous . I have never been more disappointed in a company. I had money taken out of my account 10 days ago and my medication has still NOT even been shipped !! I have literally had to call and email several times a day to get a refill form , to schedule a “ follow up visit “ and to even get the medication sent to the pharmacy! Now it’s just been sitting at the pharmacy , and I get daily emails that it is still not filled and they will let me know when it ends up shipping .. not acceptable! Tomorrow will be 11 days since I had money auto drafted from my account .. and who knows when / if I will get my medication. I don’t recommend this company at all .

I paid for 3 months in advance and had to fight each month, make multiple phone calls, to get medication refill. Some customer service reps were great while others provided false information and never escalated the issues.

I recieved my RAD in just an ordinary envelope. No cooling packaging or anything to keep it cold while traveling. Was left outside all day as I’m an RN and work evening shift. So it was definitely warm. I emailed twice asking if it was still ok. No one bothered to contact me back. I looked up online and saw that should be chilled while mailing. So now it is ruined. It’s extremely expensive to make this kind of mistake. I need it sent again in chilled packages. But they haven’t responded to me.