Maria M.
I was ready to walk away from RNK after…
I was ready to walk away from RNK after prepaying for July and August, and having to go through my credit card company just to sort out the August charge. Then Nico called and promised things would be different, that she'd stay on top of my account and give me real support. I decided to give them one more chance. To her credit, she did send a few updates at first. But my NAD delivery has been delayed again and again. Promises were made, nothing changed. I now have to perhaps get legal to reach out to RNK to get my money refunded. Since they are exceptional at ghosting people. Save yourself the trouble and stay away from this company.
Response from My RNKOct 4, 2026
Hi there, We sincerely apologize for the continued delays with your NAD+ delivery and for failing to deliver the level of support you were promised. We take your experience and concerns regarding your account very seriously. We have identified your account details and escalated your case to upper management for immediate resolution. Someone from our team will contact you directly as quickly as possible to address your order and handle your refund request. Kind regards, MyRNK Team



