Daniel M.
The customer service is great
The customer service is great, my package was delivered to the wrong house and we looked at the photo FedEx posted and all the houses in my neighborhood are brick and the picture showed a yellow house they instructed me to call FedEx and have them pull up the photo they took and then instruct FedEx to pull up the house on google and it was obvious that it’s not my house FedEx gave me a claim #, then I called back gave them the number….very easy super helpful, I’m guessing they will send a new medication since it has to be refrigerated and it over 100 degrees outside here
Response from My RNKAug 27, 2026
Hi there! Thank you so much for taking the time to share your experience with us! We’re so glad to hear that our customer service team was able to assist you quickly and make the process easy. We understand how important it is to receive your medication safely, especially when refrigeration is required, and we’re happy our team could help guide you through the delivery issue. Your trust means so much to us, and we truly appreciate your kind words and recommendation of MyRNK! Kind regards, MyRNK Team