Al
amazing service
amazing service. quick to respond. extremely helpful. Would highly recommend.

For 10 years, TheraPetic® Healthcare Provider Group has been the trusted nonprofit network for Service Dog and Support Animal documentation across the United States and Canada — serving over 50,000 individuals since 2016, all with pricing that has never increased.Founded by Dr. Patrick Fisher, PhD, NCC, whose doctoral research validated support animal intervention for anxiety, TheraPetic® operates as a network of 11+ independently incorporated 501(c)(3) nonprofit organizations. Every evaluation uses HIPAA-compliant clinical assessments reviewed by Licensed Clinical Doctors — not a chatbot, not a form, not an algorithm.Our three-step process is designed to be fast, compassionate, and clinically sound: complete a free 3-minute anonymous screening, receive an instant review, and get your documentation the same day. No unnecessary hoops. No hidden fees.In 2026, we're proud to mark our 10-year milestone with the launch of TheraPetic® App 3.0 — available on Apple App Store and Google Play — bringing our full documentation platform, HANK AI assistant, and client dashboard directly to your phone. We also launched a fully redesigned client experience at go.mypsd.org, making it easier than ever to access, manage, and renew your documentation.We're not a subscription service. We're not a tech startup. We're a mission-driven nonprofit that has spent a decade earning the trust of real people navigating real challenges with their animals. Every review on this page reflects someone whose life we were honored to be part of.Questions? Reach us anytime at [email protected] or visit mypsd.org.
mypsd.org (mypsd.org) has 188 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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188 approved reviews, newest moderated first
Al
amazing service. quick to respond. extremely helpful. Would highly recommend.
Jason
I was able to receive the proper documentation for both of my boxers. Being a disabled Vet and still under stress in a law enforcement capacity, I am grateful to those that have taken the time to assess my needs and the turn around timeframe to retrieving the paperwork was timely.
Kathleen P.
Letter worked this past weekend and my baby was in my lap! Wonderful and efficient. I’ve recommended you already to several people.
Steve L.
Originally had a problem but it was rectified. Problem occurred due to miscommunication. Therapeutic worked to fix it. Got great service
JD
Some initial setup issues but they were resolved quickly and accurately
Response from mypsd.orgApr 12, 2019
Your review is critically important to helping us improve, so thank you for taking the time to share this feedback. We are always here to support you.
Courtney W.
These people are so incredibly kind and understanding. My loyalty will definitely stay with them!
Luis C.
Very professional and easy to understand loved it Luis Costa
customer
Poor quality card. Have already been denied having dog with me. Was told this place is a joke. Want my money back. Have sent various emails. Zero reply back.
Response from mypsd.orgApr 4, 2019
Thank you for taking the time to submit this feedback, but we stand 100% behind our service. Please feel free to contact us for any questions or to obtain a refund. Since the reviews are anonymous, we do not know who you are.