Steve M.
I was on an auto renewal but it was not…
I was on an auto renewal but it was not supposed to be monthly and i was receiving more product than i could possibly use. Additionally, the product that was shipped was not what i ordered (i was receiving whey protein but was sent plant protein). I canceled via phone and the person was friendly. I was supposed to receive an email confirmation of my cancellation but i can't find it in my email. Hopefully it was properly canceled.
Response from Power LifeMay 27, 2022
Hello Steve. My name is Jordan, I am with Power Life. I would like to apologize on behalf of Power Life for your experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I have escalated your review to our customer relations team, so that an agent may provide you with personalized care and confirm that your subscription is cancelled. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.



